Alternative Accommodations Address Travelers’ Fears in an Age of Permanxiety


Skift Take

Professionalizing the homesharing experience is helping to alleviate travelers’ concerns and anxieties about staying in a stranger’s house. But there's always room for improvement.

Skift launched the latest edition of our magazine at the Skift Global Forum in September. This article is an excerpt from our look into the current state of the traveler and consumer mindset through the lens of the pervasive state of anxiety felt worldwide. Download the full version of Skift's Travel in an Age of Permanxiety magazine here. Airbnb, HomeAway, onefinestay, and their peers all have the comforts of home when it comes to the accommodations they offer on their sites, and with that, sometimes the stress of dealing with hosts and homeowners without any formal hospitality training. But these companies are also learning that as alternative accommodations become less of an alternative and more mainstream, they need to professionalize the experience a bit more to address travelers’ very valid concerns. Given the massive number of bookings these platforms facilitate on a daily basis, there are relatively few instances where things have gone terribly wrong duri