AI Travel Tools Are Getting Better: We Tested Two
Photo Credit: Tripadvisor has more than 100 ticketed experiences in Central Park. Pixabay / Daria
Skift Take
Some generative AI tools for travel booking are getting more impressive, and some are not.
Travel Tech Briefing
Editor’s Note: Exclusive reporting on technology’s impact on the travel industry, delivered every Thursday. The briefing will guide executives as they decide if their companies should “build, buy, or partner” to stay ahead.The world of generative AI in travel is starting to get more interesting.
Some companies had waited to introduce a chatbot and are now releasing tools that are more advanced than those we saw early this year. Others are going from simple ChatGPT plugin tools to more sophisticated chatbots.
The technology is still early and virtually none of the tools work fully as intended. But some of the latest releases show a clearer picture of how travel search and booking will look.
Mondee integrated its first generative AI tool into a recently updated platform for travel agents, and it’s one of the most comprehensive at the moment.
Trip.com, the Singapore-based online travel agency, this week released an updated yet limited version of a chatbot it originally released in February. While the first version was little more than a ChatGPT plugin, the newest version has photos of itinerary
