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Travel Technology
The industry is getting closer to the vision of the comprehensive digital travel agent, but it's still far away.
Justin Dawes | 3 weeks ago
Online Travel
If you work for an online travel agency and suggested it open brick-and-mortar stores to bring customers online, you would get very quizzical looks, at the least. Let's see if it works in Argentina and Brazil for Despegar/Decolar.
Dennis Schaal | 1 month ago
No, Brian Chesky isn't necessarily talking about launching flights on Airbnb when he refers to becoming a "cross-vertical company." Google Flights, relax.
Airlines
Today's podcast looks at a probe into airline loyalty programs, the trends that shaped 2023, and Souh African tourism concerns.
Rashaad Jorden | 3 months ago
Announcements
From travel marketing's AI-infused reboot to blended travel's entrenchment and the rise of Indian travelers as a force, Skift's 2023 Travel Megatrends are holding up nicely. That's a teaser for Megatrends 2024-style.
Dennis Schaal | 3 months ago
Will generative AI's demands for longer answers and fewer links change Google's travel advertising business model? That change is almost inevitable, but where does that leave Google?
Dennis Schaal | 4 months ago
With generative AI, online travel agencies (OTAs) are gaining a competitive edge by offering personalized customer service and efficient issue resolutions to couple with their extensive range of travel deals and offerings.
Justfly + Skift | 4 months ago
No one truly knows how generative AI will shake up the travel industry. Will Google stick with advertising instead of booking? Meanwhile, Booking feels it has advantages as a booking site.
Tech companies have been hard hit by layoffs in 2023. Expedia Group, which has been consolidating its workforce since 2019, continues to tinker with staff levels.
Dennis Schaal | 5 months ago
Jason Calacanis and Brad Gerstner believe generative AI is going to change the nature of travel, the workforce, software development, and more.
Justin Dawes | 6 months ago