2015 Archives

It will be interesting to see what Ninan Chacko's marketing experience brings to Travel Leaders Group.

Rolling out Apple Pay across an entire fleet probably isn't cheap, but letting travelers use their iPhones to make in-flight purchases and bookings when they're already in-hand makes more sense than asking them to fish through bags to dig out a credit card.

International travelers may be in for some tighter security at the nation's checkpoints.

When you connect the dots the fact that only 12% of passengers are willing to pay for extras but over 90% of them want to enjoy them calls airline’s up-selling strategies into question.

The line between editorial and advertising is blurring for many travel publications. Branded vacations are just the next step in making more money by riding this line.

Balancing the interests of the airline and the needs of the passengers who fly it every day leaves little room for error on the PR side.

Expedia intends to improve customers' abilities to compare airfares from airline to airline but it will face a huge challenge in doing so because the airlines themselves will resist those sorts of comparisons.

The biggest takeaway is that travel in China is by and large domestic with only the wealthy 5% of Chinese able to afford travel to places like Europe or the U.S., and these charts outline some of that.

That Smisek would go, effective immediately, based on the curious Federal case of the Chairman's Flight and not the botched United-Continental merger speaks volumes about the state of U.S. aviation.

Now that airlines are making money again, they're fighting for business from corporate travel agents.