2015 Archives

Every traveler today has the ability to digitally share their culinary experiences with friends and strangers around the world, fueling a veritable social media arms race to determine who has the most unique F&B experiences.

The New7Wonders' initial campaigns grabbed the media's attention, but vague intentions and a lack of transparency have helped it sink into insignificance.

Until Airbnb gets its regulatory issues settled it will need to raise money like this rather than going for an IPO.

As online security is becoming a growing concern for consumers, it's no longer enough for travel brands to rely solely on third-party payment services like PayPal or Google Checkout. Travel shoppers crave security at every touch point -- from the booking engine to the front desk.

It’s less about the actual hardware that hotels provide guests and more providing connectivity so that they can use their own devices to customize their stay.

Airlines such as Delta and JetBlue are finding ways to offer free Wi-Fi products to their customers and that could become the norm as in-flight Wi-Fi becomes pervasive.

Is ignorance bliss? When it comes to the reinvention of loyalty it can help make things go down easier.

Just being able to use a dedicated lane makes downloading this free app worthwhile.

The pace at which the global hospitality industry is changing has reached an unprecedented high. Understand what's happening at the world's most important hotel brands through interviews with their leaders.

A new approach to loyalty and innovation is necessary for U.S. carriers to remain viable in the long-term. Because protectionist instincts will only help you for so long.