Travel Agents

The Travel Agent of the Future May Be the Travel Agent of the Past

The Travel Agent of the Future May Be the Travel Agent of the Past

Andrew Sheivachman, Skift

Travel agencies are using digital education tools to reach the new generation of agents. More valuable could be back-end innovations that make life for agents more fun than figuring out dated computer systems.

4 weeks ago

Travel Agents Say Visa Controversy is Dampening Demand From Abroad

Travel Agents Say Visa Controversy is Dampening Demand From Abroad

Austin Weinstein and Randy Woods, Bloomberg

The problem with the U.S. travel ban isn't just about the seven Muslim-majority countries. Travel agents and business travel entities fear it is having a broader impact with clients from abroad reluctant to visit the United States given all the uncertainty and unrest.

2 months ago

Venezuelan Travel Agencies Get Creative in Reinventing Themselves After Very Tough Year

Venezuelan Travel Agencies Get Creative in Reinventing Themselves After Very Tough Year

Zayira Arenas, Skift

Venezuelan travel agencies have refocused their strategies to face the economic crisis. The shift has not been enough to boost the business, which shows no signs of recovery.

2 months ago

Sponsored
The Perks of Working with a Travel Consultant

The Perks of Working with a Travel Consultant

Signature Travel Network + Skift

Skift recently released our Megtrends Defining Travel in 2017. One trend, Humanity Returns to Travel, notes that, “all of the data in the world is much more powerful when placed in the hands of a well-trained, empathic person who can anticipate, be flexible, and help steward a cohesive experience.” This observation is coming to life through 2016’s increase, and 2017’s predicted increase in travelers seeking the services of travel agents/consultants.

2 months ago

Apple Leisure Group Will Likely Continue Growth After Sale

Apple Leisure Group Will Likely Continue Growth After Sale

Andrew Sheivachman, Skift

It's one thing for a private equity group to own many fragmented hotel and travel assets. It's another to own a distribution platform to sell those products. Apple Leisure Group's new owners have to feel good about leveraging the company's scale and using its resources to help increase the viability of its existing assets.

3 months ago

Skift Backstage Podcast: Lola CEO on Why Messaging Matters

Skift Backstage Podcast: Lola CEO on Why Messaging Matters

Hannah Sampson, Skift

Tune in to hear how Paul English is rethinking the tools that travel agents use.

3 months ago

Sponsored
Online Travel Agencies Vs. Travel Agents: It’s Getting Personal

Online Travel Agencies Vs. Travel Agents: It’s Getting Personal

Signature Travel Network + Skift

With dozens of online sources available to consumers, travel consultants need the ability to clearly articulate the benefits of consulting an expert.

5 months ago

Travel Agents Struggle to Market Against Online Travel Giants

Travel Agents Struggle to Market Against Online Travel Giants

Andrew Sheivachman, Skift

When it comes to reaching consumers, travel agencies don't have the resources to fight against travel providers and online booking titans. They need to be more creative with the tools they do have, and many are experimenting on social media and other digital channels.

5 months ago

Why the Future Isn’t All Bad for the Right Kind of Travel Agents

Why the Future Isn’t All Bad for the Right Kind of Travel Agents

Dave Montali, Skift

There are fewer generalist jobs right now, but there's a demand from consumers for specialized knowledge in the field.

5 months ago

Mobile Apps and the Evolution of the Next-Generation Travel Agent

Mobile Apps and the Evolution of the Next-Generation Travel Agent

Dave Montali, Skift

Are travel agents being leveraged to serve as teachers for machine learning artificial intelligence? Time will tell.

5 months ago

New Skift Trends Report: The Travel Agent of the Future

New Skift Trends Report: The Travel Agent of the Future

Luke Bujarski, Skift

Humans still have a future in travel, but we need to get increasingly specialized and savvy about how we connect with the smartphone-enabled consumer. We must look to the in-roads between high tech and high touch and how these two factors work together to create truly unique travel experiences.

5 months ago

Thomas Cook Closes 28 More Offices in Shift Away From Downtown Locations

Thomas Cook Closes 28 More Offices in Shift Away From Downtown Locations

Patrick Whyte, Skift

Thomas Cook’s disastrous merger with The Co-operative Group in 2011 gave it more than 1,200 retail shops at a time when the public was switching to online sales. Gradually it has been trying to reduce this number while at the same time improving those deemed to be in key locations.

6 months ago