Paul Biasco, Skift
Emerging destinations and changes in travel styles are fueling a need for human interaction in the travel planning process among younger generations. Companies would be wise not to neglect the human element instead of betting the bank on booking and personalization technology alone.
9 hours ago
Maria Lenhart, Skift
World Travel Holdings has emerged as a powerhouse, particularly in the cruise sector. While strengthening its presence in other sectors, the company's top executives say that cruises will only get stronger as a revenue source for travel advisors.
6 days ago
Maria Lenhart, Skift
Executives at World Travel Holdings, a major cruise distributor, are confident that cruises will only grow in importance to travel advisors, pointing to consumer trends and changing demographics. Given the value cruises provide, the executives also believe they are the most recession-proof form of travel.
1 week ago
SkiftX
Consumers are so overwhelmed by choice these days, they sometimes simply give up on travel plans altogether. Brands like American Express Travel are hoping to end that lamentable state of affairs by combining old-school service with new technological tools that make the complete “customer journey” both high tech and high touch.
2 months ago
Patrick Whyte, Skift
With one of the biggest names in UK travel exiting the market, there's space for other travel firms to pick up some of the travel demand. It's not going to be easy with plenty of Brexit uncertainty in the market as well as lots of competition.
2 weeks ago
Maria Lenhart, Skift
After several years of historic wildfires, California has to take a hard look at the future of tourism in its wine regions and mountain resort communities. The fires have exacerbated problems such as a lack of affordable workforce housing.
2 weeks ago
Maria Lenhart, Skift
Several years of devastating wildfires have taken a toll on California tourism but have not affected overall visitor numbers. Instead, the fires have changed the way the state markets itself and made it harder for tourism employees to live in California.
2 weeks ago
Maria Lenhart, Skift
Storefront travel agencies may be fewer in number these days, but some are finding success by reinventing themselves as social hubs for their local communities. With imaginative decor and amenities, these agencies are drawing in customers who had previously been unaware of the value of using a travel advisor.
3 weeks ago
Linda Humphrey, Skift
Travel agencies are thriving by replacing offices with lounges, complete with drinks and parties. By setting up shopfronts on busy streets, they’re also convincing travelers that they still exist.
3 weeks ago
Maria Lenhart, Skift
By guiding clients toward responsible choices in how and where they travel, travel advisors can play a key part in promoting sustainable tourism. Not only do local communities benefit, but visitors come away with more meaningful experiences.
4 weeks ago
Maria Lenhart, Skift
While it's more obvious that hotels, airlines, and cruise lines have a big impact on sustainable tourism, travel advisors wield influence too. How they guide clients in the choices they make has ramifications for the health of the travel industry, as well as for the planet.
4 weeks ago
Maria Lenhart, Skift
A surge of newcomers are setting up shop as travel advisors — with some of them unprepared for the realities of the job. Host agencies and consortiums are ramping up efforts to give them the education they need.
1 month ago
