Travel Agents

This extensive archive provides up-to-date news, trends, and insights relevant to travel agents, including travel advisors, travel agencies, at-home agents, and firms of all sizes.

Designed for professionals working in the travel industry, these news stories offer valuable information on the evolving landscape of travel services and distribution channels.

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Stay informed about the latest developments affecting travel advisors, from technology advancements to client relations and best practices and gain insights into the growing importance of personalized service and how advisors are adapting to the changing demands of their clientele in a competitive market.

Cruises

Cruise Ads Pulled in UK for Misleading ‘Green’ Promises

The rulings underscore growing pressure on travel marketers to back up climate claims. LNG may reduce certain pollutants compared with heavy fuel oil, but it doesn’t make a cruise “green” on its own.

Darin Graham | 9 months ago

Travel Agents

The U.S. Travel Agency Rebound Post-Pandemic

Traditional travel agents continue to hold a strong place in the market, even though their booking volumes are lower than those of OTAs.

Athira Thoppil | 9 months ago

Travel Agents

Travalyst CEO Sally Davey Steps Down After 5 Years

Travalyst has built a rare coalition of big-name travel companies working directly together on climate change issues. The challenge now is whether the group can sustain its momentum and broaden its impact.

Darin Graham | 9 months ago

Hilton Yuyao hotel shown next to a river

Business Travel

Hilton Pushes Direct Sales by Targeting Small Business Travelers

Everyone in corporate travel is trying to cut out the middleman, which is awkward because half the people in corporate travel are the middleman. Hilton's gained traction with a new program for small- and medium-sized businesses and easier processes for payments.

Sean O'Neill | 10 months ago

Airlines

State of Travel 2025

The future of travel is unfolding now; you just need the right data and insights to see it. The State of Travel report is your essential guide to understanding the trends shaping our industry and staying ahead of the modern traveler as a company, association, or destination.

Skift | 11 months ago

exterior of the headquarters of Travelport, a travel tech company

Business Travel

Travelport’s New Tech Chief Aims to Modernize How Agencies Book Trips

Andrew Jordan arrived at Travelport six months ago with a mission to reduce the frustrations travel management companies have with the software their agents use.

Sean O'Neill | 11 months ago

California National Guardsmen with protective shields standing on top of steps with pro-immigrant protesters gathered below.

Tourism

Los Angeles Immigration Protests Spur Some Travelers to Change Plans

International tourists viewing the headlines from Los Angeles and other big U.S. cities may decide to skip the hassle and vacation elsewhere. The U.S. keeps giving tourists reasons to not visit.

Dennis Schaal | 12 months ago

Hotels

How Commission Yields Affect Hotel Profits: A European Case Study

In the competitive hotel market, commission yields quietly shape profits, and small percentage shifts can mean big revenue swings. In Europe, higher proportions of independent hotels and third-party booking transactions require nuanced strategy and sharp data analysis for optimizing revenue from hotel room sales.

Onyx CenterSource + Skift | 1 year ago

Booking Platform Mondee Files for Bankruptcy

The bankruptcy comes after Mondee was delisted in December.

Justin Dawes | 1 year ago

Online Travel

Travelers Are Taking Longer to Plan Trips, Despite Faster Tools to Book Them

The trend toward increased research time reflects a more deliberate and empowered traveler who prioritizes control, trust, and value in their planning process.

Rafat Ali | 2 years ago