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Travel Agents

This extensive archive provides up-to-date news, trends, and insights relevant to travel agents, including travel advisors, travel agencies, at-home agents, and firms of all sizes. Designed for professionals working in the travel industry, these news stories offer valuable information on the evolving landscape of travel services and distribution channels. Stay informed about the latest developments affecting travel advisors, from technology advancements to client relations and best practices and gain insights into the growing importance of personalized service and how advisors are adapting to the changing demands of their clientele in a competitive market.

News Blog

ASTA Free Guide to Becoming a Travel Advisor Sees Thousands of Downloads

The American Society of Travel Advisors (ASTA) has seen over 12,000 downloads of its Travel Advisor Career Overview guide to becoming a travel agent since it made the resource free. Previously, ASTA's materials came with a fee, with only about 50 downloads in the five years before 2023. ASTA's next step in career training for aspiring travel…

Selene Brophy | 7 months ago

Travel Agents

Travel Agents File Ticket Pricing Complaint Against American Airlines

Ticket pricing data appears to be a commodity in itself, as tech upgrades potentially limit access to fare availability — with travel agents complaining it impacts their ability to do their job effectively and leads to higher fares for consumers.

Selene Brophy | 8 months ago

Travel Agents

China Group Travel Restrictions Continue to Stunt Full Recovery

While China's borders are open, group tours are limited. And with reduced flights and visa-processing constraints, global travel will continue to miss the spend and impact of the Chinese traveler.

Selene Brophy | 9 months ago

Travel Agents

Google-Sabre Deal Lets Travel Agents Check Carbon Emissions for Flights

Accessing carbon emissions data for flights will one day be standard fare across the travel industry. These implementations are a sign of more to come.

Dennis Schaal | 10 months ago

News Blog

IDEAS: SOTC Travel Introduces Three Regional Languages to Website

SOTC Travel has introduced three new regional languages to its website - Hindi, Gujarati and Tamil, in addition to English - in order to target the growing customer market within Regional India-Bharat and provide a more accessible guest experience. In addition to the new language offering, SOTC has also curated a collection of holidays designed…

Adam Stacey | 10 months ago

Travel Agents

Brazil’s Top Travel Agency CVC Seeks Strategic Investors for Share Offering

Recent changes at Brazil's largest travel agency include a new CEO, a new chief financial officer, and a $15 million capital injection from its founder. CVC now plans a $60-million-plus share offering. Other global travel companies or private equity firms may take part.

Gabriel Araujo, Reuters | 11 months ago

News Blog

Travel Agents Could Have a Say in New Rules For Passengers

Travel agents could bring a real-world perspective to complex rules shaping the protection of air travel passengers, as part of a modernization proposal for the U.S. Department of Transportation’s (DOT) watchdog for aviation consumer protection. The Modernization Act (H.R. 3780) would see the Aviation Consumer Protection Advisory Committee (ACPAC) membership include a dedicated travel agency…

Selene Brophy | 11 months ago

Travel Agents

India Daily: Cleartrip Rebuilds Booking Tool for Travel Agents

As new distribution capabilities and alternative strategies emerge, travel agents' traditional reliance on global distribution systems for selling tickets is changing.

Amrita Ghosh | 11 months ago

Travel Agents

Travel Die Hards: Agents Continue to Adapt to Disruption

Managing complexity and adding a human touch has always been the strength of travel agents. They'll need to embrace that as they face the latest travel tech disruptions.

Selene Brophy | 11 months ago

News Blog

Nexion President Elected New ASTA Chair at Puerto Rico Convention

The American Society of Travel Advisors elected Nexion Travel Group President Jackie Friedman as its new chair for 2023-2024. ASTA elected Jackie Friedman, president of Nexion Travel Group, as its new chair. Source: Nexion Travel Group Friedman replaced Marc Casto, who served as board chair for the past two years. Friedman's post likewise has a…

Dennis Schaal | 12 months ago