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Travel Agents

This extensive archive provides up-to-date news, trends, and insights relevant to travel agents, including travel advisors, travel agencies, at-home agents, and firms of all sizes. Designed for professionals working in the travel industry, these news stories offer valuable information on the evolving landscape of travel services and distribution channels. Stay informed about the latest developments affecting travel advisors, from technology advancements to client relations and best practices and gain insights into the growing importance of personalized service and how advisors are adapting to the changing demands of their clientele in a competitive market.

Business Travel

Interview: ASTA’s CEO on the Travel Agencies That Will Win the Future

Travel agencies need to get younger, and more creative, if they're going to survive. For what it's worth, some agencies are doing what it takes protect themselves from the travel companies that want agents sliced out of the industry.

Andrew Sheivachman, Skift | 8 years ago

Business Travel

Interview: CLIA’s Acting CEO on Why Travel Agents Matter to Cruisers

If the cruise industry truly wants to speak with one voice, the Cruise Lines International Association needs to hire a CEO who will stick around.

Hannah Sampson, Skift | 8 years ago

Travel Agents

Brick and Mortar Travel Agents Are Still Important Says Flight Centre’s President

Flight Centre Travel Group's global scale and multitude of brands have made it easier to experiment on the longevity of its Liberty Travel leisure agency locations in big cities.

Andrew Sheivachman, Skift | 8 years ago

Business Travel

The Travel Manager Priority That Business Travelers Will Endorse

Business travelers and travel managers each have their own priorities, but everyone agrees that the travel experience itself could use improvement.

Hannah Sampson, Skift | 8 years ago

Travel Agents

How Travel Agents Tried to Get Back on Track in 2015

Travel agents showed some resiliency in 2015. They need to work on becoming a whole lot more visible, and useful, to consumers in 2016.

Andrew Sheivachman, Skift | 8 years ago

Business Travel

Kayak to Launch New Text-Based Travel Service

Paul English of Lola Travel wants to address some of the shortcomings, including the lack of human intervention in trip-planning, that were never addressed during his tenure at digital-only Kayak. Perhaps Kayak's new text-based travel service will fill some gaps -- if they really exist, that is -- as well.

Dennis Schaal, Skift | 8 years ago

Business Travel

Video: What Happens When Corporate Travel Learns From Leisure

Like nearly every other field, consumer behaviors in travel are shaping how corporations manage their behavior at work as well.

Jason Clampet, Skift | 8 years ago

Business Travel

Travel Agents Continue to See Dip in Paris Travel After Attacks

While some travel agency clients are concerned about safety following the Paris attacks, most travelers are unfazed and will travel to France as usual.

Andrew Sheivachman, Skift | 8 years ago

Business Travel

Travel Agents Fought Back – 25 Moments in 2015

25 Moments that Mattered in 2015: To make our selection of 25 moments, we thought back to the stories that drove reader engagement and sparked discussion among both travel experts and the general public. Some stories were quick blips that represented bigger things while others were narratives that built slowly through out the year. Each one, though, spoke to where we are right now when it comes to the big business of global travel.

Skift | 8 years ago

Business Travel

Video: The Travel Agent of the Future Is Nothing Like the One of the Past

Every industry changes, including travel agents.

Jason Clampet, Skift | 8 years ago