Why the Future Isn’t All Bad for the Right Kind of Travel Agents
Photo Credit: Exterior of a Thomson travel agency retail office in the UK. Employment among agents is moving away from generalists to specialists. TUI
Skift Take
There are fewer generalist jobs right now, but there's a demand from consumers for specialized knowledge in the field.
Last week we launched the latest report in our Skift Trends Reports service, The Travel Agent of the Future.
In our most recent Trends Report, we explore the world of the travel agent. We dive into the developments which over the years have affected the segment, we look at what role the travel agent plays today, and examine which factors may influence them in the near future.
Below is an excerpt from our Skift Trend Report. Get the full report here to stay ahead of this trend.
In 1990, there were about 132,000 travel agents employed across the United States, around 90% of whom worked for travel agencies. By 2014, that number had nearly halved, to around 74,100. The Bureau of Labor Statistics (BLS) predicts that travel agent employment will decline by anot
