Sean O'Neill, Skift
RateGain, a travel tech company backed by private equity, said it has begun a roll-up of hotel tech vendors. It joins a party led by Shiji, Amadeus, Accel-KKR-backed Travel Tripper, Sabre, and Jonas Software.
1 week ago
Leonard Kehnscherper, Bloomberg
Switzerland's tourism agency is grateful for the off-season business. Luckily, Chinese tourists also spend more in the country than guests from any other nation.
1 month ago
Richard Whiddington, Jing Travel
As Chinese outbound travel continues to rise, this high-spending segment is increasingly appealing to destinations worldwide. Deploying WeChat, China's No. 1 superapp, may be key for travel brands and destinations looking to unlock this market.
2 months ago
CrowdRiff + Skift
There’s a ton of useful imagery and videos out there created by travelers that brands can use in their own marketing strategies. But incorporating user generated content needs to be done correctly to be successful.
3 months ago
Dennis Schaal, Skift
Hotels and other brands would welcome a tool that enables them to accurately tally the number of bookings that can be directly attributed to various influencers. But it remains to be seen how effectively Six Travel can deliver on its promises.
4 months ago
Dennis Schaal, Skift
Forget board meetings and protocols, brands like Delta know they have to respond to a social media crisis almost immediately. Hesitation kills.
4 months ago
Andrew Sheivachman, Skift
How organizations and events build communities is shifting with new digital networks and the evolution of how people interact online. The culture and growth of esports represents a window into how these changes will affect associations, businesses, and the event sector at large.
5 months ago
Dennis Schaal, Skift
Justyna Smith built up a modest Instagram following, and she's used that, plus word of mouth, to run a four-woman luxury travel agency that's making money. Many businesses decide to market wherever the customers are; in Smith's case, the customers came to her and the business followed.
7 months ago
Eric Lam and Huang Zhe, Bloomberg
Hidden-camera videos of housekeepers acting badly at Chinese luxury hotels pop up from time to time. But a new video that's gone viral on social media shows workers using the same sponges to clean cups and sinks. Brands need to take more active precautions.
7 months ago
Associated Press
Ryanair blew it with its laissez faire response to an apparently racist incident on one of its flights. Has the airline learned nothing about how to treat passengers and crisis communications?
8 months ago
Mailman X + Skift
China’s social media market can be tough to crack for destination marketers based overseas. But the success of NYC & Company, the city’s official DMO, has shown that data-driven insights are key to creating a digital strategy that resonates with Chinese outbound travelers.
10 months ago
Micheline Maynard, Skift
The Southwest accident shows how bold passengers have become in using social media. For now, the FAA isn’t taking steps to curb their activities.
1 year ago