Articles tagged “smartphones”
Online Travel
Travelers don't stick to one device when researching and booking travel
The study shows that there are no easy answers for travel research and transaction sites and apps: With travelers willing to change devices by whim, location or activity, travel websites have to accommodate the devices within reach, and will have to be flexible enough to handle new devices to come.
Announcements
Infographic: The future of hotel in-room entertainment
Online Travel
Will travel brands ditch apps and let Google, Apple and other platforms lead?
It's difficult to see why airlines, hotels, and others would want to replace apps that help them manage relationships with loyal customers with a feed to a platform that doesn't do anything special for them.
Hotels
No one will ever miss the hotel phone
The physical phones will stay in the hotel rooms, but only as customer service intercom. Now if some hotel's bold enough to strip away rest of the functions and make these machines usable again....
Online Travel
American Air updates iPhone app with more personalized info on lock screen
The better the app experience, the easier things are for airlines when it comes to managing the needs and expectations of their customers.
Airlines
The new luggage from Airbus that wants to talk to your iPhone
Your baggage may go missing thanks to a carrier who is flying an Airbus plane, but at least you'll be able to track where that bag is thanks to Airbus.
Hotels
Fending off global copycats: Lessons from HotelTonight's story
HotelTonight blazed a trail in the U.S. as a first-mover in same-day, mobile hotel bookings. Although it has strong financial backing, achieving the same rate of success abroad may be a lot more problematic.
Airlines
Airlines get camera-shy as they enforce no photography rules
Airlines are enforcing these no-photography rules to protect their own butts. Ridiculous. YouTube, here we come.