Articles tagged “smartphones”

5 Ways Travel Brands Can Use Messaging to Strengthen Customer Service — and Why It Matters Now

Facebook + Skift

The coronavirus pandemic has shown that building a strong chat and messaging infrastructure has never been more vital to companies that want to provide the best customer support experience possible.

Travel Marketing Across Generations in 2020: Reaching Gen Z, Gen X, Millennials, and Baby Boomers

Expedia Group Media Solutions + Skift

Travel marketers should already be thinking about creating successful strategies for the year ahead. Being aware of what Gen Z, millennials, Gen X, and baby boomers want from their travels is key to making a strong impression in 2020.

Americans Won’t Ditch Phones on Vacation Despite Travel Industry’s Digital Detox Push

Dan Peltier, Skift

Travel is more accessible today than ever before because of mobile devices and the travel industry knows this. We don't see anything wrong with nudging travelers to look up from their devices every now and then, but promoting a device-free vacation reads a little tone-deaf in 2018.

Apple Competitors for Photo Apps Offer New Alternatives for Travelers

Nikki Ekstein, Bloomberg

Selling smartphones and cameras is easy compared to making software for managing digital photo collections that consumers will actually use. But a few companies are giving Apple a run for its market share.

Turing Smartphone Lux Concierge Can Book Charter Flights

Mark Gurman , Bloomberg

Appassionato has had production glitches and the $1,000 subscription service is a tad pricy. But the idea of a concierge service on smartphones or other voice-enabled devices is already happening.

Mobile Travel Bookings Will Reach 40 Percent of Online Sales in 2017

Andrew Sheivachman, Skift

Enhanced mobile booking tools and merchandising are resonating with consumers. As it gets easier to book on your phone, mobile could overtake traditional computer bookings as the most popular way U.S. travelers plan and book their trips.

Luxury Car Sales Soar as Brands Adapt to Electric, Connected Demands

Samantha Shankman, Skift

Mirroring the larger luxury sector, car manufacturers are finding that a legacy brand is not enough to attract the interest of newly affluent customers. They must adapt to demands while maintaining their standard brand quality to thrive into the future.

Growth of Mobile Travel Bookings in 6 Charts

Dan Peltier, Skift

Smartphones continue gaining ground with online travel bookings, albeit slowly, and mobile web still outpaces what can be clunky mobile app user experiences.

Increasing Traveler Engagement One Game at a Time

Expedia Media Solutions + Skift

Visualizing Chinese New Year Travel Via Smartphone Tracking

Associated Press

What tourism board wouldn't maim a person for data like this.

Technology and In-Flight Entertainment Make Flyers Happy

Samantha Shankman, Skift

As evidence that technology improves the travel experience mounts, passengers will become more open to sharing their data and interacting with advanced devices that inform and improve their air travel experience.

Miami International Airport Makes Commitment to Beacon Technology

Marisa Garcia, Skift

Anything that gets tourists to beaches faster should be good. We expect Mojito or Caipirinha finder apps will soon follow.