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We have just launched our first Skift Global Trends Report, and the first issue dives into the rapidly changing state of hotel in-room entertainment.
Control of the in-room entertainment experience has shifted: Pay-per-view is out, online streaming is in, and TVs are taking a backseat to tablets and laptops. Smart hotels are increasingly catering to digital travelers who rarely leave the house without at least two devices.
These travelers are spending less than ever on traditional in-room entertainment options and instead are squeezing hotels’ bandwidth. Meanwhile, hotels are being pushed to upgrade systems as guests resist paying for the Internet service that’s become a key component of their in-room experience. Here’s what to expect as hotel guests continue to wrangle control of the remote control from hotel operators.
We’ve created an infographic below with top level highlights from the report.