Articles tagged “skift tech forum”

How the Global Distribution Systems Are Fighting for Change

How the Global Distribution Systems Are Fighting for Change

Andrew Sheivachman, Skift

The global distribution systems are finally moving away from the antiquated legacy systems that frustrate travel providers. Will their new cloud-based systems usher in a new era for corporate travel, or help maintain the status quo?

2 weeks ago

4 Key Insights on Travel Tech Advances, Personalization, Voice, and Amazon

4 Key Insights on Travel Tech Advances, Personalization, Voice, and Amazon

Sean O'Neill, Skift

What do Amazon's Alexa, personalization, and the tech arms race have in common? They were common refrains overheard this week at our inaugural Skift Tech Forum in Silicon Valley.

2 weeks ago

United Plans New App But Is Weighing ‘Creepy’ Versus ‘Personalized’

United Plans New App But Is Weighing ‘Creepy’ Versus ‘Personalized’

Dan Peltier, Skift

There are limits to how much an airline like United knows about you and that is comforting to some travelers. But putting the data it does have to good use remains a challenge, although we see nothing controversial about wishing someone a happy birthday.

2 weeks ago

Expedia Is Closing Gap With Booking on Cloud-Based And Search Engine Tech

Expedia Is Closing Gap With Booking on Cloud-Based And Search Engine Tech

Dan Peltier, Skift

For all of the hype over its shopping spree of acquisitions in recent years, Expedia didn't have much to show for it compared to rival Booking Holdings. That's starting to change, and Expedia feels it's ready for a cloud-based future.

2 weeks ago

AccorHotels Chief Brand Officer: ‘We Need to Watch Google and Amazon Carefully’

AccorHotels Chief Brand Officer: ‘We Need to Watch Google and Amazon Carefully’

Deanna Ting, Skift

Smart hotel brands like AccorHotels know that the real threat isn't Airbnb or even their fellow hotel companies. It's the Googles, Tencents, Facebooks, Amazons, and Apples of the world.

2 weeks ago

Hilton Is Wary of the Risks of Hyper-Personalization

Hilton Is Wary of the Risks of Hyper-Personalization

Sarah Enelow-Snyder, Skift

Hyper-personalization may be all the rage, but so is respecting the customer's data. Hilton wants to be on the right side of that fine line.

2 weeks ago