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Articles tagged “skift tech forum”

Online Travel

4 Key Insights on Travel Tech Advances, Personalization, Voice, and Amazon

What do Amazon's Alexa, personalization, and the tech arms race have in common? They were common refrains overheard this week at our inaugural Skift Tech Forum in Silicon Valley.

Sean O'Neill, Skift | 6 years ago

4 Key Insights on Travel Tech Advances, Personalization, Voice, and Amazon

Airlines

United Plans New App But Is Weighing ‘Creepy’ Versus ‘Personalized’

There are limits to how much an airline like United knows about you and that is comforting to some travelers. But putting the data it does have to good use remains a challenge, although we see nothing controversial about wishing someone a happy birthday.

Dan Peltier, Skift | 6 years ago

United Plans New App But Is Weighing ‘Creepy’ Versus ‘Personalized’

Online Travel

Expedia Is Closing Gap With Booking on Cloud-Based And Search Engine Tech

For all of the hype over its shopping spree of acquisitions in recent years, Expedia didn't have much to show for it compared to rival Booking Holdings. That's starting to change, and Expedia feels it's ready for a cloud-based future.

Dan Peltier, Skift | 6 years ago

Expedia Is Closing Gap With Booking on Cloud-Based And Search Engine Tech

Hotels

AccorHotels Chief Brand Officer: ‘We Need to Watch Google and Amazon Carefully’

Smart hotel brands like AccorHotels know that the real threat isn't Airbnb or even their fellow hotel companies. It's the Googles, Tencents, Facebooks, Amazons, and Apples of the world.

Deanna Ting, Skift | 6 years ago

AccorHotels Chief Brand Officer: ‘We Need to Watch Google and Amazon Carefully’

Hotels

Hilton Is Wary of the Risks of Hyper-Personalization

Hyper-personalization may be all the rage, but so is respecting the customer's data. Hilton wants to be on the right side of that fine line.

Sarah Enelow-Snyder, Skift | 6 years ago

Hilton Is Wary of the Risks of Hyper-Personalization