Articles tagged “skift business traveler”

Airline IT Systems Hit a Rough Patch — Skift Business Traveler

Airline IT Systems Hit a Rough Patch — Skift Business Traveler

Grant Martin, Skift

It seems like every new week there's a new system outage at a U.S. airline and nobody knows why. Sooner or later, the whole infrastructure is going to collapse.

7 days ago

Hilton Overhauls Its Loyalty Program — Skift Business Traveler

Hilton Overhauls Its Loyalty Program — Skift Business Traveler

Grant Martin, Skift

Hilton's new loyalty program, Honors, will soon allow travelers to pay with points. But will they gouge travelers on the value of each point? The jury is still out.

2 weeks ago

Southwest Airlines Takes The High Road On Basic Economy Fares — Skift Business Traveler

Southwest Airlines Takes The High Road On Basic Economy Fares — Skift Business Traveler

Grant Martin, Skift

Southwest Airlines is officially steering clear of basic economy fares, which passengers will love. Investors, on the other hand, may start to get antsy.

3 weeks ago

American Launches Its Basic Economy Fares — Skift Business Traveler

American Launches Its Basic Economy Fares — Skift Business Traveler

Grant Martin, Skift

Now that all the legacy carriers have their Spirit Air-like fares, the big question is what comes next for passenger experience?

4 weeks ago

The 747 Flies Into The Sunset — Skift Business Traveler

The 747 Flies Into The Sunset — Skift Business Traveler

Grant Martin, Skift

United plans to retire its aging 747 fleet by the end of the year -- well ahead of schedule. While that's good news for passengers keen on new aircraft and fancy in-flight entertainment, some are mourning the loss.

1 month ago

British Airways Flight Attendants Set to Strike — Skift Business Traveler

British Airways Flight Attendants Set to Strike — Skift Business Traveler

Grant Martin, Skift

Those traveling on British Airways this week -- especially on short-haul flights -- may be in for disruptions as a portion of its cabin crew is expected to go on strike.

1 month ago

Alaska Keeps Its Industry Leading Loyalty Program — Skift Business Traveler

Alaska Keeps Its Industry Leading Loyalty Program — Skift Business Traveler

Grant Martin, Skift

Business travelers have a new loyalty program to call their own for 2017 with Alaska's Mileage Plan. Hopefully it sticks around through Alaska's merger with Virgin America.

2 months ago

Alaska and Delta End Their Relationship — Skift Business Traveler

Alaska and Delta End Their Relationship — Skift Business Traveler

2 months ago

Alaska and Virgin America Become One — Skift Business Traveler

Alaska and Virgin America Become One — Skift Business Traveler

Grant Martin, Skift

Frequent flyers on Virgin America and Alaska now have some insight into how their loyalty programs will coexist in early 2017. But there's much more to learn about how the joint operation will soon look.

2 months ago

Alaska’s Acquisition Of Virgin America Moves Forward — Skift Business Traveler

Alaska’s Acquisition Of Virgin America Moves Forward — Skift Business Traveler

Grant Martin, Skift

Now that the regulatory and legal hurdles are out of the way, Alaska is free to gobble up Virgin America. But what will be left behind?

2 months ago

United Kicks Off Polaris Service — Skift Business Traveler

United Kicks Off Polaris Service — Skift Business Traveler

Grant Martin, Skift

United's rollout of its Polaris Business Class went very smoothly from a communications perspective. But now that passengers are beginning to see it appear, has the airline over-promised what it can deliver?

3 months ago

Lufthansa Pilot Strike Is a Bad Start to Holiday Travel Season — Skift Business Traveler

Lufthansa Pilot Strike Is a Bad Start to Holiday Travel Season — Skift Business Traveler

Grant Martin, Skift

Passengers flying on Lufthansa this week may want to recheck their itineraries -- Lufthansa pilots just authorized an extension to their strike into the middle of this week.

3 months ago