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Articles tagged “sita”

Airlines

Airline-Owned SITA Seeks to Ride a Software Boom to Lift Sales

It's glamorous to be a turnaround artist who parachutes into a troubled company and restores growth. But change can be slow and painful. Just ask Barbara Dalibard, the CEO of SITA, the airline-controlled tech provider.

Airline-Owned SITA Seeks to Ride a Software Boom to Lift Sales

Online Travel

Amadeus Buys Airport Self-Service Baggage Firm to Diversify Further

Automated bag-drop technology may be widespread at major airports, but the rest of the world still has to add the equipment needed for passengers to scan their own bags. Amadeus aims to help sell those machines now that it has bought ICM. Amadeus is positioning itself to compete assertively with airline-owned SITA for airport tech sales.

Amadeus Buys Airport Self-Service Baggage Firm to Diversify Further

Airlines

Air Canada Begins Using a New Way to Distribute Fares to Partners

New technologies, practices, and vendors are emerging to help airlines distribute their airfares. The new landscape is complex. But Air Canada's latest effort reveals at least one part of the emerging picture.

Air Canada Begins Using a New Way to Distribute Fares to Partners

Airlines

Artificial Intelligence Is Becoming a Priority for Airline IT Chiefs

Airline chiefs are more likely to moan than talk optimistically about leaps in artificial intelligence. But a new SITA survey suggests they're realizing that it can be the bedrock of their futures.

Artificial Intelligence Is Becoming a Priority for Airline IT Chiefs

Airlines

Many Airline Passengers Still Prefer Interacting With Employees Instead of Technology

It's 2017. According to SITA, 98 percent of airline passengers fly with at least one mobile device. It's amazing that so many passengers still prefer to the face-to-face experience at airports. It's a lot slower than self-service, and often less effective.

Airlines

Travel Tech CEO Series: SITA Rethinks the Passenger Experience

Airlines and airports own SITA, but the two groups are at odds over who controls passenger data. New CEO Barbara Dalibard shows signs of having enough finesse to keep the company unified.

Travel Tech CEO Series: SITA Rethinks the Passenger Experience

Airlines

Airlines and Airports Look to Biometrics to Improve the Passenger Experience

Consumers are more comfortable with biometrics than ever, and we can probably thank Apple for that. Now airlines are starting to ask whether they might use facial recognition, fingerprints or iris scans to make the passenger experience better. Here's hoping they succeed.

Airlines and Airports Look to Biometrics to Improve the Passenger Experience

Airlines

How Abu Dhabi Airport Prepares for 45 Million Passengers

Abu Dhabi is preparing for dramatic growth ahead of demand by modernizing IT systems and introducing more automation to the passenger process. This is a general trend at major international hubs, which serve as convenient transfer terminals for extra long-haul flights, and want to have passengers spending more time shopping or dining and less time standing in line.

How Abu Dhabi Airport Prepares for 45 Million Passengers

Airlines

Consolidation in Seamless Travel World as SITA Buys Bag Drop Tech

Baggage drop systems complement today's self-serve travel process. Passengers increasingly using early check-in via the airline app, or avoiding the queue at the check-in desk. But having your electronic boarding pass ready on your smartphone when you get to the terminal loses its convenience if you have to wait in line for the check-in desk, just to drop off your bag.

Consolidation in Seamless Travel World as SITA Buys Bag Drop Tech

Online Travel

Singapore Airlines Will Offer High-Speed Broadband Wi-Fi on World’s Longest Flight

Singapore Airlines has built a reputation on offering a comfortable long-haul flying experience and adding high-speed connections to the mix fits in with today's trends for the onboard services passengers value most.

Singapore Airlines Will Offer High-Speed Broadband Wi-Fi on World’s Longest Flight