Articles tagged “sita”

ATPCO's acquisition of fare management tech from SITA probably won't be the last project airlines will reassign. This month's appointment of Alex Zoghlin as CEO of ATPCO suggests further changes are looming.

Singapore’s so-called fast lane arrangement with China offers a glimpse into how employees could soon be traveling, but this type of shortcut won't be easy to replicate across the rest of the world.

After years of being stuck in the past, new "smart" airports are embracing technology and data to improve the experience for both passengers and vendors. But progress is still slow, widening the gap between cutting-edge and archaic facilities. What's needed? More vision, less bureaucracy.

It's glamorous to be a turnaround artist who parachutes into a troubled company and restores growth. But change can be slow and painful. Just ask Barbara Dalibard, the CEO of SITA, the airline-controlled tech provider.

Automated bag-drop technology may be widespread at major airports, but the rest of the world still has to add the equipment needed for passengers to scan their own bags. Amadeus aims to help sell those machines now that it has bought ICM. Amadeus is positioning itself to compete assertively with airline-owned SITA for airport tech sales.

New technologies, practices, and vendors are emerging to help airlines distribute their airfares. The new landscape is complex. But Air Canada's latest effort reveals at least one part of the emerging picture.

Airline chiefs are more likely to moan than talk optimistically about leaps in artificial intelligence. But a new SITA survey suggests they're realizing that it can be the bedrock of their futures.

It's 2017. According to SITA, 98 percent of airline passengers fly with at least one mobile device. It's amazing that so many passengers still prefer to the face-to-face experience at airports. It's a lot slower than self-service, and often less effective.

Airlines and airports own SITA, but the two groups are at odds over who controls passenger data. New CEO Barbara Dalibard shows signs of having enough finesse to keep the company unified.

Consumers are more comfortable with biometrics than ever, and we can probably thank Apple for that. Now airlines are starting to ask whether they might use facial recognition, fingerprints or iris scans to make the passenger experience better. Here's hoping they succeed.