Articles tagged “paxex”

Airbus Wants Passengers to Start Sleeping in the Cargo Hold

Airbus Wants Passengers to Start Sleeping in the Cargo Hold

Benjamin Katz, Bloomberg

It sounds like a late April Fools' joke but Airbus and seat manufacturer Zodiac seem serious. On ultra-long haul flights, beds in the cargo hold makes sense but on shorter flights the business case is pretty thin.

5 months ago

What It Means for United That CEO Munoz Doubles as Chief Apology Officer

What It Means for United That CEO Munoz Doubles as Chief Apology Officer

Brian Sumers, Skift

Under Oscar Munoz, United Airlines has a knack for getting itself in the news with viral stories. But operationally and financially, the airline is doing OK, and sophisticated investors aren't calling for him to leave. He may get more time to fix what ails United.

6 months ago

United Suspends Its Pet Cargo Service While Investigations Proceed

United Suspends Its Pet Cargo Service While Investigations Proceed

Michael Sasso, Bloomberg

United charges a lot of money to ship dogs, and promises on its website "industry-leading comfort and safety features." United hasn't always delivered, so it's probably time to press pause and figure out if there are endemic problems with the program.

6 months ago

Delta Finds Passengers Paying for Upgrades With Their Own Money Is Big Business

Delta Finds Passengers Paying for Upgrades With Their Own Money Is Big Business

Brian Sumers, Skift

You don't expect corporate travelers to dip into their own pockets on business trips. But certain travelers love to fly in premium cabins, and that's good news for Delta's revenues, which were already strong.

8 months ago

United Airlines Struggles to Keep Its Polaris Promises

United Airlines Struggles to Keep Its Polaris Promises

Brian Sumers, Skift

Did United Airlines promote its new Polaris cabin faster than was prudent? The answer is probably yes. But remember, in 2016, United was losing high-value customers to competitors. It likely wanted to make a splash by highlighting its future plans.

11 months ago

American Express Centurion Lounges Are a Differentiator in Credit Card Competition

American Express Centurion Lounges Are a Differentiator in Credit Card Competition

Colin Nagy, Skift

An airport lounge needs a lot of logistical heavy-lifting and finesse to get it right. But Amex has had some success executing on this mission, and is expanding internationally to Hong Kong.

12 months ago

American Air Sees $500 Million in Cramming More Seats on Aircraft

American Air Sees $500 Million in Cramming More Seats on Aircraft

Mary Schlangenstein, Bloomberg

When airlines engage in competition like this they are simply in a race to the bottom. The more you become like the worst of the low-cost carriers, the harder it is to distinguish yourself from them.

12 months ago

U.S. Transportation Department Won’t Punish United Airlines Over Passenger-Dragging Incident

U.S. Transportation Department Won’t Punish United Airlines Over Passenger-Dragging Incident

David Koenig, Associated Press

Consumers typically don't like to see companies' – and particularly airlines – bad behaviors go unpunished. While United didn't break any laws it did break the trust it had with many travelers that it's still working to regain.

1 year ago

American Airlines Seats and Services Are Finally Living Up To Its Marketing

American Airlines Seats and Services Are Finally Living Up To Its Marketing

Colin Nagy, Skift

American promised a bold vision with its ad campaigns. And it seems to be coming true.

1 year ago

U.S. Airlines Aren’t on Same Page About Photos and Videos In-Flight

U.S. Airlines Aren’t on Same Page About Photos and Videos In-Flight

David Koenig, Associated Press

All U.S. airlines should adopt a common policy about taking photos and videos while on aircraft or consumers -- and crew -- will continue to be confused and penalized.

1 year ago

3 Reasons Basic Business Class May Be the Next Great Idea for Flying

3 Reasons Basic Business Class May Be the Next Great Idea for Flying

Colin Nagy, Skift

A stripped-down business class fare could be an easy way for airlines to monetize inventory that would be given away for free.

1 year ago

American Airlines Will Shrink Legroom in Coach — Again

American Airlines Will Shrink Legroom in Coach — Again

Brian Sumers, Skift

We'll reserve judgement until we try the seats. Maybe American has developed a special seat that makes passengers feel as if they have more legroom than they do. But that's probably unlikely. American's passengers should prepare for a squeeze.

1 year ago