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Articles tagged “paxex”

Airlines

American Express Centurion Lounges Are a Differentiator in Credit Card Competition

An airport lounge needs a lot of logistical heavy-lifting and finesse to get it right. But Amex has had some success executing on this mission, and is expanding internationally to Hong Kong.

American Express Centurion Lounges Are a Differentiator in Credit Card Competition

Airlines

American Air Sees $500 Million in Cramming More Seats on Aircraft

When airlines engage in competition like this they are simply in a race to the bottom. The more you become like the worst of the low-cost carriers, the harder it is to distinguish yourself from them.

American Air Sees $500 Million in Cramming More Seats on Aircraft

Airlines

U.S. Transportation Department Won’t Punish United Airlines Over Passenger-Dragging Incident

Consumers typically don't like to see companies' – and particularly airlines – bad behaviors go unpunished. While United didn't break any laws it did break the trust it had with many travelers that it's still working to regain.

U.S. Transportation Department Won’t Punish United Airlines Over Passenger-Dragging Incident

Airlines

American Airlines Seats and Services Are Finally Living Up To Its Marketing

American promised a bold vision with its ad campaigns. And it seems to be coming true.

American Airlines Seats and Services Are Finally Living Up To Its Marketing

Airlines

U.S. Airlines Aren’t on Same Page About Photos and Videos In-Flight

All U.S. airlines should adopt a common policy about taking photos and videos while on aircraft or consumers -- and crew -- will continue to be confused and penalized.

U.S. Airlines Aren’t on Same Page About Photos and Videos In-Flight

Airlines

3 Reasons Basic Business Class May Be the Next Great Idea for Flying

A stripped-down business class fare could be an easy way for airlines to monetize inventory that would be given away for free.

3 Reasons Basic Business Class May Be the Next Great Idea for Flying

Airlines

American Airlines Will Shrink Legroom in Coach — Again

We'll reserve judgement until we try the seats. Maybe American has developed a special seat that makes passengers feel as if they have more legroom than they do. But that's probably unlikely. American's passengers should prepare for a squeeze.

American Airlines Will Shrink Legroom in Coach  — Again

Airlines

United President: It’s Too Early to Know if Any Customers Are Boycotting Airline

United says it does not yet know if business was hurt by last week's bumping drama in Chicago. It's possible that the airline lost some customers on the margins, but United will be fine long-term. If the price is right, passengers will be back.

United President: It’s Too Early to Know if Any Customers Are Boycotting Airline

Airlines

Why Armrest Innovation Is the New Passenger Experience Battleground

With the seat pitch in economy class getting smaller, designers are being forced to innovate using minimal surface area – perhaps that’s why the humble armrest is receiving so much attention.

Why Armrest Innovation Is the New Passenger Experience Battleground

Airlines

Qatar Air Unveils Double-Bed Seats That Turn Into Meeting Areas

The QSuite is flashy but we'll be looking to see if low oil prices force Qatar and other Gulf carriers to trim service and routes, although don't expect any big announcements if they do.

Qatar Air Unveils Double-Bed Seats That Turn Into Meeting Areas