Articles tagged “messaging”

Funding announced this week went to a wide variety of travel tech startups, with involvement in hotels, cruises, messaging, and sustainability.

Cloudbeds, a San Diego-based software company that helps independent hotels set their set their rooms and market their inventory online, announced on Monday at HITEC 2022 that it's acquiring hotel…

Contactless technology is being adopted in hotels at breakneck speed to ensure safe operations. Not all tech is created equal though. Skift Research looked at what tech has the momentum to continue growing after the pandemic fades.

All the contactless tech that is receiving so much buzz in the hotel industry today predates the current crisis. So it might not be revolutionary, but the impact will certainly outlast the pandemic.

In conavirus-related travel stories this week, Skift looked at Las Vegas' chances without conventions, Google's new advertising product, inroads by private jet operators, and a hole in the travel industry's coronavirus sanitation response.

Take a look at how Japan's most popular messaging app has approached travel marketing during the pandemic. It's a glance at how superapps might define the future of travel in Asia.

The coronavirus pandemic has shown that building a strong chat and messaging infrastructure has never been more vital to companies that want to provide the best customer support experience possible.

When Facebook enabled airlines and hotels to build booking functionality into their Facebook pages years ago, it was a total bust. But Instagram and Whatsapp seem to have an engagement level that was missing last time around, making these e-commerce moves appear to be a lot more feasible.

It's old news that many hotels are enabling guests to text requests to the front desk. But it's still early days for them to piece together the tech systems in a way that will let them successfully upsell guests on additional services via chat.

Many tourism boards now have entire teams dedicated to China and WeChat. It's a very complex task for foreigners to get the content right, but it appears as though WeChat parent Tencent is trying to make the platform more accessible for tourism boards.