Articles tagged “messaging”

Startups

HotelRunner Raises $6.5 Million for Low-Cost Hospitality Software Offerings

Funding announced this week went to a wide variety of travel tech startups, with involvement in hotels, cruises, messaging, and sustainability.

Justin Dawes | 1 year ago

HotelRunner Raises $6.5 Million for Low-Cost Hospitality Software Offerings

News Blog

Hospitality Management Platform Cloudbeds Acquires Messaging Service Whistle

Cloudbeds, a San Diego-based software company that helps independent hotels set their set their rooms and market their inventory online, announced on Monday at HITEC 2022 that it's acquiring hotel messaging software Whistle. The move is part of Cloudbeds' strategy to facilitate communication between accommodation providers and guests. "The term contactless is becoming far too…

Rashaad Jorden | 2 years ago

Hotels

Hotel Contactless Tech: What Will Stick and What Won’t?

Contactless technology is being adopted in hotels at breakneck speed to ensure safe operations. Not all tech is created equal though. Skift Research looked at what tech has the momentum to continue growing after the pandemic fades.

Wouter Geerts, Skift | 4 years ago

Hotel Contactless Tech: What Will Stick and What Won’t?

Hotels

The Future of Contactless Tech in Hotels Past the Pandemic: New Skift Research

All the contactless tech that is receiving so much buzz in the hotel industry today predates the current crisis. So it might not be revolutionary, but the impact will certainly outlast the pandemic.

Wouter Geerts, Skift Research | 4 years ago

The Future of Contactless Tech in Hotels Past the Pandemic: New Skift Research

Hotels

Las Vegas in Crisis and 9 Other Coronavirus Travel Stories This Week

In conavirus-related travel stories this week, Skift looked at Las Vegas' chances without conventions, Google's new advertising product, inroads by private jet operators, and a hole in the travel industry's coronavirus sanitation response.

Dennis Schaal, Skift | 4 years ago

Las Vegas in Crisis and 9 Other Coronavirus Travel Stories This Week

Online Travel

Japan’s Top Messaging App Has a Pandemic-Mindful Strategy for Domestic Tourism

Take a look at how Japan's most popular messaging app has approached travel marketing during the pandemic. It's a glance at how superapps might define the future of travel in Asia.

Sean O'Neill, Skift | 4 years ago

Japan’s Top Messaging App Has a Pandemic-Mindful Strategy for Domestic Tourism
Free Read

Online Travel

5 Ways Travel Brands Can Use Messaging to Strengthen Customer Service — and Why It Matters Now

The coronavirus pandemic has shown that building a strong chat and messaging infrastructure has never been more vital to companies that want to provide the best customer support experience possible.

Facebook + Skift | 4 years ago

5 Ways Travel Brands Can Use Messaging to Strengthen Customer Service — and Why It Matters Now

Online Travel

Travel Booking Is Finally Coming to Instagram

When Facebook enabled airlines and hotels to build booking functionality into their Facebook pages years ago, it was a total bust. But Instagram and Whatsapp seem to have an engagement level that was missing last time around, making these e-commerce moves appear to be a lot more feasible.

Dennis Schaal, Skift | 5 years ago

Travel Booking Is Finally Coming to Instagram

Online Travel

Nor1 Buys Stay Delightful as More Hotels Upsell Guests on Text Chat

It's old news that many hotels are enabling guests to text requests to the front desk. But it's still early days for them to piece together the tech systems in a way that will let them successfully upsell guests on additional services via chat.

Sean O'Neill, Skift | 6 years ago

Nor1 Buys Stay Delightful as More Hotels Upsell Guests on Text Chat

Online Travel

WeChat Debuts Tools to Make It Easier for Tourism Boards to Create Microsites

Many tourism boards now have entire teams dedicated to China and WeChat. It's a very complex task for foreigners to get the content right, but it appears as though WeChat parent Tencent is trying to make the platform more accessible for tourism boards.

Dan Peltier, Skift | 6 years ago

WeChat Debuts Tools to Make It Easier for Tourism Boards to Create Microsites