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Luxury Travel

In-depth coverage of luxury travel, including hotels, cruises, private jet travel, travel advisors and agents, and tour operators.

Hotels

4 Luxury Hotel Brand CEOs on What Their High Net-Worth Clients Really Want

Providing exceptional experiences is more difficult than ordering sheets with the highest thread count and thus fundamentally changing how luxury brands position themselves and interact with guests.

Samantha Shankman, Skift | 9 years ago

4 Luxury Hotel Brand CEOs on What Their High Net-Worth Clients Really Want

Hotels

The State of Luxury Hotel Marketing Organizations According to Their Top CEOs

These organizations are facing competition from major hotel groups for the first time, but their relationship with independent properties and brand trust among consumers will keep them business even as independent sector heats up.

Samantha Shankman, Skift | 9 years ago

The State of Luxury Hotel Marketing Organizations According to Their Top CEOs

Hotels

Interview: Preferred Hotel Group CEO on Adapting to Consumer Habits

Preferred Hotel Group has likely evolved the most of any of its peers throughout its existence and continues to do so by tracking and adapting to the needs of specific customers segments.

Samantha Shankman, Skift | 9 years ago

Interview: Preferred Hotel Group CEO on Adapting to Consumer Habits

Hotels

Interview: Relais & Châteaux CEO on Maintaining Experiential Standards

Relais & Châteaux goes beyond a focus on independent luxury properties with a specialty in cuisine, attracting a specific segment of high-spending leisure travelers who want a quality guarantee on both the hospitality and culinary aspects of their stay.

Samantha Shankman, Skift | 9 years ago

Interview: Relais & Châteaux CEO on Maintaining Experiential Standards

Hotels

Interview: Denihan Hotels CEO on Giving Guests a Story to Go Home With

Designing the guest experience today requires thinking through the entire travel process, which includes providing guests with jealousy-inducing stories to share upon their return.

Samantha Shankman, Skift | 9 years ago

Interview: Denihan Hotels CEO on Giving Guests a Story to Go Home With

Hotels

Interview: Montage CEO on Delivering an Ultra-Personalized Guest Experience

Delivering a great experience starts long before a guest walks in the door and it a service element that has to be instilled in the staff so it becomes second nature.

Samantha Shankman, Skift | 9 years ago

Interview: Montage CEO on Delivering an Ultra-Personalized Guest Experience

Hotels

Interview: Six Senses Hotels CEO Wants to Develop the Luxury Anti-Brand

Friendly and genuine interactions with hotel staff go a long way toward making or breaking a hotel stay; however, it takes a conscious plan and months of investment to deliver that guest experience.

Samantha Shankman, Skift | 9 years ago

Interview: Six Senses Hotels CEO Wants to Develop the Luxury Anti-Brand

Hotels

Interview: Auberge Resorts CEO Wants to Give Guests More Control

As consumers become more accustomed to personalizing their shoes, furniture and experiences, it is only logical that they come to expect similar service from high-end hotels. Which brands will be ready to assist them could impact their future.

Samantha Shankman, Skift | 9 years ago

Interview: Auberge Resorts CEO Wants to Give Guests More Control

Hotels

The 20 Most Sought-After Luxury Hotel Brands Worldwide

Although lifestyle hotels are trendy, hotel brands are wise to focus some of their marketing efforts on the luxury sector, where interest is heating up.

Samantha Shankman, Skift | 10 years ago

The 20 Most Sought-After Luxury Hotel Brands Worldwide

Cruises

High-End Travel Agents Find a Sweet Spot in Luxury Cruise Ships

The Travel Leaders Group survey means that this has been a pretty good year so far for luxury travel for U.S.-based businesses.

Dan Peltier, Skift | 10 years ago

High-End Travel Agents Find a Sweet Spot in Luxury Cruise Ships