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Luxury Travel

In-depth coverage of luxury travel, including hotels, cruises, private jet travel, travel advisors and agents, and tour operators.

Cruises

Despite Freebies, Wi-Fi Can Be Costly on Luxury Cruise Ships

Most people don't go on a luxury cruise to sit around refreshing Twitter. But cruisers shouldn't have to pay a fortune if they want to.

Despite Freebies, Wi-Fi Can Be Costly on Luxury Cruise Ships

Online Travel

The Rise of Personalized All-Inclusive Luxury

Spurred by economic factors and shifting guest expectations, the all-inclusive resort segment is rapidly expanding with more luxury product, local travel experiences, and age-delineated services targeting a wider range of international consumer demographics.

The Rise of Personalized All-Inclusive Luxury

Cruises

Royal Caribbean Adding Butlers in Bid to Bring Luxury to Budget Cruising

It's no wonder mass-market cruise lines are trying to attract wealthy vacationers. But does someone looking for a luxury experience really want to spend a week with his family on a floating shopping mall?

Royal Caribbean Adding Butlers in Bid to Bring Luxury to Budget Cruising

Airlines

A Peek Inside the Four Seasons Private Jet, and It’s Glorious, But…

It's not the Concorde. There's far more room inside, for a start, and plenty of time to enjoy all that pampering.

A Peek Inside the Four Seasons Private Jet, and It’s Glorious, But…

Hotels

4 Luxury Hotel Brand CEOs on What Their High Net-Worth Clients Really Want

Providing exceptional experiences is more difficult than ordering sheets with the highest thread count and thus fundamentally changing how luxury brands position themselves and interact with guests.

4 Luxury Hotel Brand CEOs on What Their High Net-Worth Clients Really Want

Hotels

The State of Luxury Hotel Marketing Organizations According to Their Top CEOs

These organizations are facing competition from major hotel groups for the first time, but their relationship with independent properties and brand trust among consumers will keep them business even as independent sector heats up.

The State of Luxury Hotel Marketing Organizations According to Their Top CEOs

Hotels

Interview: Preferred Hotel Group CEO on Adapting to Consumer Habits

Preferred Hotel Group has likely evolved the most of any of its peers throughout its existence and continues to do so by tracking and adapting to the needs of specific customers segments.

Interview: Preferred Hotel Group CEO on Adapting to Consumer Habits

Hotels

Interview: Relais & Châteaux CEO on Maintaining Experiential Standards

Relais & Châteaux goes beyond a focus on independent luxury properties with a specialty in cuisine, attracting a specific segment of high-spending leisure travelers who want a quality guarantee on both the hospitality and culinary aspects of their stay.

Interview: Relais & Châteaux CEO on Maintaining Experiential Standards

Hotels

Interview: Denihan Hotels CEO on Giving Guests a Story to Go Home With

Designing the guest experience today requires thinking through the entire travel process, which includes providing guests with jealousy-inducing stories to share upon their return.

Interview: Denihan Hotels CEO on Giving Guests a Story to Go Home With

Hotels

Interview: Montage CEO on Delivering an Ultra-Personalized Guest Experience

Delivering a great experience starts long before a guest walks in the door and it a service element that has to be instilled in the staff so it becomes second nature.

Interview: Montage CEO on Delivering an Ultra-Personalized Guest Experience