Articles tagged “luxury”

Upper House Luxury Hotel Experience Aims for Custom Approach to Tech and Personalization

Upper House Luxury Hotel Experience Aims for Custom Approach to Tech and Personalization

Colin Nagy, Skift

Upper House's general manager details how the Hong Kong-based hotel finds the balance between tech, customer relationship management, and frontline service.

2 weeks ago

Airbnb Is Readying Its Luxury Vacation Rentals Business

Airbnb Is Readying Its Luxury Vacation Rentals Business

Mark Gurman and Olivia Zaleski , Bloomberg

Airbnb Lux is no doubt getting ready for its closeup, and luxury hotel brands -- if they haven't already -- need to prepare themselves.

3 weeks ago

India’s Luxury Sector Poised for Exponential Growth

India’s Luxury Sector Poised for Exponential Growth

Samantha Shankman, Skift

India is ready for a jump in luxury travel, but it will need to catch up in terms of the accommodations and services that it can offer while also being conscious that local residents, not just multinationals, benefit from this growth.

3 weeks ago

Exquisite Late-Night Room Service Is Alive and Well at These Luxury Hotels

Exquisite Late-Night Room Service Is Alive and Well at These Luxury Hotels

Chadner Navarro, Bloomberg

Inventive and indulgent room service is alive and well at these luxury hotels around the world.

1 month ago

California Tourism Leaders Get Lessons on the Road From High-End Brands

California Tourism Leaders Get Lessons on the Road From High-End Brands

Laura Powell, Skift

California is in a unique position because it both has a product every traveler is after and it knows how to speak luxury from the start. Trips like these are just icing on the cake.

1 month ago

Four Seasons CEO Sees ‘Airbnb Effect’ in Luxury Hospitality

Four Seasons CEO Sees ‘Airbnb Effect’ in Luxury Hospitality

Kim Chipman, Bloomberg

At a time when most hotel CEOs say Airbnb isn't a threat at all, Smith is one of the few who seems to be paying much closer attention than most to its potential impact on his company's business.

1 month ago

Luxury Car Sales Soar as Brands Adapt to Electric, Connected Demands

Luxury Car Sales Soar as Brands Adapt to Electric, Connected Demands

Samantha Shankman, Skift

Mirroring the larger luxury sector, car manufacturers are finding that a legacy brand is not enough to attract the interest of newly affluent customers. They must adapt to demands while maintaining their standard brand quality to thrive into the future.

2 months ago

Luxury Brands Are Bullish on the Future of Airport Retail

Luxury Brands Are Bullish on the Future of Airport Retail

Samantha Shankman, Skift

Airport sales are not only growing faster than traditional retail outlets, but also providing multiple, multi-channel advertising opportunities well-positioned to reach luxury brands' target customers.

2 months ago

Men Are Spending More in the Luxury Sector Than Women, Research Shows

Men Are Spending More in the Luxury Sector Than Women, Research Shows

Samantha Shankman, Skift

Females are considered the primary purchasers in travel, but a more holistic view of the luxury sectors suggests that men are an equally, if not more, important target for marketers.

2 months ago

What the One Percenter Travelers Really Want From Tourism

What the One Percenter Travelers Really Want From Tourism

Laura Powell, Skift

The 1 percent are looking for the same things from travel — experiences and bragging rights. They just have the means to take it up a few notches beyond the other 99 percent.

2 months ago

The Psychology Behind Luxury Employee Training Programs

The Psychology Behind Luxury Employee Training Programs

Samantha Shankman, Skift

Luxury hoteliers often face similar challenges as other high-end brands and should seize the opportunity to start a conversation about luxury training and employment that crosses several sectors.

2 months ago

Havana’s First Luxury Mall Shows Cuba’s Play for High-Spending Travelers

Havana’s First Luxury Mall Shows Cuba’s Play for High-Spending Travelers

Michael Weissenstein, Associated Press

Will U.S. travelers looking for an escape from consumerism be turned off as Cuba introduces more luxury experiences for vacationers?

2 months ago