Travel Loyalty News

United’s issue is its multiple business agreements with Hawaiian — including one on loyalty. Alaska CEO Ben Minicucci has previously said he envisions a loyalty program that would house the two brands if the merger is approved.

Air France-KLM’s significant stake is more than just a strategic move—it's the latest stage of deepening consolidation in Europe's airline industry. With SAS defecting to the SkyTeam alliance and expanding cooperation with new partners, expect tighter network integration in the months ahead.

Running a profitable airline in the U.S. is increasingly about loyalty, not just logistics. All of the ‘Big Three’ lean heavily on frequent flyer programs and co-branded credit cards to help drive revenue - but who came out on top in Q2?

Marriott leads in the competition for the largest membership in a hotel loyalty program, with over 210 million members. But its rivals are hot on its heels.

IndiGo got big as a budget airline. But Indians are increasingly willing to spend on luxury and the airline is going where the money is.

Today's podcast looks at Hyatt’s purchased of Standard, what new loyalty branding deals look like, and Shakira’s role pitching Despegar.

Major hotel groups are playing Pokémon with their loyalty programs. Instead of collecting rare game cards, they're adding new sets of travelers to their databases. Gotta catch 'em all.

Sonder has recently struggled, having not been profitable since going public in a blank check deal in 2022. The heft of Marriott's distribution system will boost the company. Marriott will gain access to Sonder's units, many of which are roomy apartment-style lodging and in neighborhoods where it's hard to build hotels.

The travel loyalty landscape is shifting toward lifestyle rewards that prioritize experiences and personalized benefits over traditional points and miles. For 25 years, iSeatz has been at the forefront of this transformation.

Ariane Gorin is not going to be a Peter Kern clone in her new role as Expedia Group CEO. Among her first acts was to pause the international rollout of the Group's One Key loyalty program.