Articles tagged “innovation”

Travel brands have a unique opportunity to realize greater potential from their loyalty programs. Through creative merchandising that allows travelers to earn points and miles in different ways, they can grow ancillary revenue, build more meaningful customer relationships, and increase lifetime value.

In years past, Expedia has often talked about integrating its tech platforms or leveraging its massive data trove. Will it actually spur innovation this time around?

Europe's largest tour operator is hiring for tech jobs at a torrid pace. This vertically integrated company is also spreading its wings horizontally by expanding its business-to-business services, such as airport and cruise transfers.

This year’s IMEX America represents the exhibition’s first return to an onsite event in two years. And that same span of time witnessed unprecedented innovation in event tech. How did exhibitors use this opportunity to provide a hands-on experience of their tech? 

Skift IDEA Awards is the travel industry’s annual recognition of excellence in design, creativity, and innovation. Here’s the shortlist of this year’s finalists. 

In this video recording from Skift Global Forum, we hear from Joseph Rajadurai, vice president & general manager, travel & hospitality, Cognizant, and George Turner, chief commercial and technology officer, IHG Hotels & Resorts, who discussed digital strategies that started in response to the pandemic and are now influencing the future of the travel industry.

You might have expected that the pandemic would prompt International Airlines Group (IAG) to pause its startup accelerator. But IAG's head of innovation, Dupsy Abiola, says the program gained momentum instead.

Entries are now open for 2021 edition of the Skift IDEA Awards, the travel industry’s annual recognition of excellence in design, creativity, and innovation. Apply by the June 28 early deadline for the best entry rate.

It's always bold to invest in innovation when there won't be an immediate payback. But to the daring go the rewards, Amadeus is hoping.

The travel sector couldn't afford to lose money on efforts done merely to appear innovative for social media optics. So the companies and destinations rediscovered innovation's original spirit. They focused on lasting boosts to operational performance and traveler satisfaction.