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Articles tagged “dot”

Airlines

JetBlue fined $90K for 2.5 hour gate delay infraction

JetBlue's 2007 string of delays have gone into business history books as one of the biggest corporate PR disasters. Clearly, the lesson here is more nuanced: over communication, way better than under comunication.

John Hughes, Bloomberg | 12 years ago

Airlines

United apologized in advance of DOT report, but sorry doesn’t make flights arrive on time

United Airlines has a gargantuan task ahead of it if the airline is to get its house back in order from a customer-service standpoint.

Dennis Schaal, Skift | 12 years ago

United apologized in advance of DOT report, but sorry doesn’t make flights arrive on time

Online Travel

Travelocity fined by DoT for violating full fares display rule

First Spirit & Southwest lost the advertising full fare ruling earlier last week, and now this. DoT is serious about this, the sooner airlines/OTAs get this, the better.

Hugo Martin, LA Times | 12 years ago

Uncategorized

Not so quick, United: DOT investigating Hong Kong award tickets-for-miles

The DOT regulation should take care of it, but if United or other airlines decide to go to court its decision may be tricky to uphold.

Skift | 12 years ago