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Articles tagged “dot”

Airlines

U.S. carrier consolidation is decreasing domestic routes and passenger numbers

Domestic flyers in small cities are feeling the squeeze from U.S. carriers’ consolidation as short-haul routes get cut in a trend that shows no signs of stopping.

U.S. carrier consolidation is decreasing domestic routes and passenger numbers

Airlines

Travelzoo faces $50,000 DOT fine for failing to display codeshare flights on travel ads

The ruling shows the liberties the DOT takes in defining a “ticket agent” and makes all companies involved in flight bookings responsible for the proper display of operator details.

Airlines

DOT suggests Delta should be rewarded the new route to Haneda, Japan

WIth only four round-trip flights connecting U.S. airlines to Japan, priority is given to the airport with the greatest potential for connecting smaller hubs and more passengers.

DOT suggests Delta should be rewarded the new route to Haneda, Japan

Airlines

DOT slaps Air France with $85,000 fee for violating full-fare advertising rules

The DOT has been cracking down on airlines’ advertising practicing since its full-fare advertising rule went into effect in January 2012.

DOT slaps Air France with $85,000 fee for violating full-fare advertising rules

Airlines

DOT advisory panel dodges airline fee issue

Airlines shouldn't play games and must fully disclose their fees on airline websites and in advertising, but to require airlines to sell their wares through travel agencies would be a huge step backward.

Airlines

Pakistan Airlines fined for holding passengers on board over five hour delay

Although the DOT puts a time limit on how long passengers can be held on the tarmac, it is ultimately up to the judgment of the airline whether conditions are safe for customers to de-board.

Pakistan Airlines fined for holding passengers on board over five hour delay

Uncategorized

Virginia receives over $74 million to continue building high-speed rail

Plans for US railways are speeding along the fastest on the coasts as California continues to plan an LA to SF route and the east coast moves ahead with planning that will connect Boston to Atlanta.

Virginia receives over $74 million to continue building high-speed rail

Travel Booking

Orbitz fined $50K for not displaying baggage fees properly

Charge fees all you want, make it quick, easy and transparent for passengers to understand all the costs.

Airlines

JetBlue fined $90K for 2.5 hour gate delay infraction

JetBlue's 2007 string of delays have gone into business history books as one of the biggest corporate PR disasters. Clearly, the lesson here is more nuanced: over communication, way better than under comunication.

Airlines

United apologized in advance of DOT report, but sorry doesn’t make flights arrive on time

United Airlines has a gargantuan task ahead of it if the airline is to get its house back in order from a customer-service standpoint.

United apologized in advance of DOT report, but sorry doesn’t make flights arrive on time