Articles tagged “data”

Hilton gets an A-plus for piggybacking Adobe Analytics' annual student challenge, as it gains a fresh perspective on how to capture more business. It may not have counted on just how complex this particular segment can be though.

In this video from Skift Aviation Forum 2022, we hear from Alex Mans, founder and CEO, FLYR Labs, about how airline innovation is advancing using AI and deep learning to overhaul legacy practices, aiming to optimize customer engagement and maximize business performance.

The technological advances tour operators are making now are long overdue. Propelling this sector of the travel industry into the future is certainly timely, considering operators needed to find ways to speed up bookings coming out a crisis that left their in-person businesses decimated.

The travel industry creates a substantial amount of data, and connecting the dots to actually use it for business strategy hasn’t been so simple — until now. The Airline Reporting Corporation’s cloud-based data infrastructure is delivering real-time insights to help airlines, agencies, and destinations make better decisions.

In this video from Skift Global Forum 2022, we hear from Amperity CEO Barry Padgett about how the right customer data — used smartly and efficiently — can create value, loyalty, and exceptional customer experiences.

The soul of the hospitality business will always lie in its ability to connect human beings. By understanding how to use technology as a tool to serve that purpose, the industry will set itself up to survive now and thrive in the years to come.

A Salt Lake City-based tech startup saw an unmet need in the event industry – how to collect and analyze attendee spend and movement data – and now the company’s growth is skyrocketing. Why this matters.

In Skift's top stories this week, Google joins global partnership Travalyst, backed by Prince Harry, in an act towards sustainability, Europeans are set to make record summer travel numbers, and loyalty programs are being revamped across major and minor travel brands alike.

This deal reflects a broader trend of hotel operators and owners seeking tools to analyze their data. The old way of using a mess of spreadsheets became unmanageable during the labor crunch.

As travel rebounds, revenue managers looking to capture demand and drive profitable growth need to balance scalable automation with a customer-focused strategy. Cloud-based tools that deliver personalized offers and react quickly to changing consumer preferences can help.