Laura Powell, Skift
It’s not enough for the waitstaff at The Argyle Steakhouse in San Diego to pick up on the personalities of their customers. The staff of this high-end Park Hyatt Aviara eatery also has to learn about the personalities of their steak knives.
2 weeks ago
Rosie Spinks, Skift
As The Savoy's in-house carpenter, Sam Beer gets to "make things that people want to take pictures of." It's a big part of his job. Turns out, that's as fun for him as it is for the luxury hotel's guests.
1 month ago
Laura Powell, Skift
Whether it's hanging on the walls or blanketing chairs and sofas, fabric plays a starring role at The St. Regis New York. That's why the hotel employs a full-time upholsterer, who is constantly canvassing the premises to keep material in tip-top shape.
2 months ago
Brian Sumers, Skift
Peeling paint is a fact of life at an airline. But most carriers try their best to keep aircraft looking sharp. They view an airplane's livery as free advertising. That's why jobs like Corey Culbertson's are so important.
3 months ago
Laura Powell, Skift
When your brand is all about high-quality, custom-crafted crystal, you'd better be sure that the message shines throughout any product extensions. To uphold and safeguard Baccarat's identity, enter the glass attendant.
4 months ago
Isaac Carey, Skift
Antonio Balestreri's work depends on how well he can educate guests on the role of raptors in the environment, something which gives his presentations a serious edge.
5 months ago
Brian Sumers, Skift
Steve Abelman, the only meteorologist employed by American Airlines, is passionate about his craft.
6 months ago
Laura Powell, Skift
It's not unusual for hotels to talk about how they curate local culture into the experience. But a new hotel in Washington, D.C. is not just talking the talk, but walking the walk with this job.
8 months ago
Erika Adams, Skift Table
Promoting Taco Bell’s image as anything other than a place where diets are broken and cravings are indulged is a long, lonely battle — one that Taco Bell’s in-house dietician, Missy Schaaphok, has been fighting for years.
9 months ago
Sarah Enelow-Snyder, Skift
Many travelers don't realize that Honduras' ecotourism industry has a luxury side to it, but that doesn't mean conservation is an afterthought.
9 months ago
Sarah Enelow-Snyder, Skift
Business travelers and commuters may be Amtrak's bread and butter, but many leisure travelers have decades of warm feelings for its sleeper cars, and the old-fashioned hospitality they afford.
10 months ago
Laura Powell, Skift
It's likely that the musical experience of most hotel employees doesn't extend far beyond karaoke. Not the case for a certain Hungarian concierge, whose vast musical background strikes a special chord with guests.
12 months ago
