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Airline Innovation Coverage

Airlines

How Airlines Are Relying More on Design Improvements to Make Flying Better

Don't fault airlines for lack of innovation. It's a risky business that doesn't always reward companies that act boldly. Instead, take solace in knowing that airlines are embracing smaller innovations that could make travel better.

How Airlines Are Relying More on Design Improvements to Make Flying Better
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Airlines

Intelligent Scheduling Will Drive the Next Frontier of Improving Customer Experience

Airlines have invested in making many of their offerings increasingly data-driven in recent years. Yet they haven’t taken the same approach to schedules, one of their preeminent products.

Intelligent Scheduling Will Drive the Next Frontier of Improving Customer Experience

Airlines

The Rise of Smart Airports: A Skift Deep Dive

After years of being stuck in the past, new "smart" airports are embracing technology and data to improve the experience for both passengers and vendors. But progress is still slow, widening the gap between cutting-edge and archaic facilities. What's needed? More vision, less bureaucracy.

The Rise of Smart Airports: A Skift Deep Dive

Business Travel

Amadeus Finds Growth in Businesses Outside of Distribution

Amadeus deserves credit for making strides in reducing its dependence on its original core business of airline distribution. Few companies in any industry succeed in diversifying. But work remains to be done. Plus, the company may not be doing enough to capture Asia's potential as a market.

Amadeus Finds Growth in Businesses Outside of Distribution
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Airlines

How Airlines Can Use Flexible Technology to Differentiate Their Brand

Flexible technology is often confused with built-to-order technology. What the airline industry needs today to meet customer expectations is much more robust than that — it needs a way to implement solutions that allow them to use the best technological offering for each specific task.

How Airlines Can Use Flexible Technology to Differentiate Their Brand

Airlines

The Biggest Airline Innovation of This Century

Airlines have innovated a lot since Skift Airline Weekly's launch in June 2004, but there's one innovation that we think radically changed the industry.

Online Travel

Amadeus Backs Startup Volantio to Help Airlines Manage Overbooked Flights

Props to Volantio, which won the Air Pitch startup competition at Skift Global Forum last year, for now getting investment and sales support from Amadeus.

Amadeus Backs Startup Volantio to Help Airlines Manage Overbooked Flights
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Airlines

Volantio and the Accenture Amadeus Alliance Take Collaboration To New Heights

The Accenture Amadeus Alliance, the startup Volantio, and Amadeus’ airline partners are collaborating to tackle some of the most pressing challenges faced by the global airline industry.

Volantio and the Accenture Amadeus Alliance Take Collaboration To New Heights

Airlines

United Becomes First Airline to Add Gender Identifications for Non-Binary Flyers

United is the first U.S. airline to let its passengers pick a gender option other than male or female when booking tickets. Delta and other carriers said last month that they plan to make similar moves shortly. We’re with they/them.

United Becomes First Airline to Add Gender Identifications for Non-Binary Flyers

Online Travel

Amadeus Buys Airport Self-Service Baggage Firm to Diversify Further

Automated bag-drop technology may be widespread at major airports, but the rest of the world still has to add the equipment needed for passengers to scan their own bags. Amadeus aims to help sell those machines now that it has bought ICM. Amadeus is positioning itself to compete assertively with airline-owned SITA for airport tech sales.

Amadeus Buys Airport Self-Service Baggage Firm to Diversify Further