Airline Innovation Coverage

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Intelligent Scheduling Will Drive the Next Frontier of Improving Customer Experience

Intelligent Scheduling Will Drive the Next Frontier of Improving Customer Experience

Sabre + Skift

Airlines have invested in making many of their offerings increasingly data-driven in recent years. Yet they haven’t taken the same approach to schedules, one of their preeminent products.

2 months ago

The Rise of Smart Airports: A Skift Deep Dive

The Rise of Smart Airports: A Skift Deep Dive

Sean O'Neill and Brian Sumers, Skift

After years of being stuck in the past, new "smart" airports are embracing technology and data to improve the experience for both passengers and vendors. But progress is still slow, widening the gap between cutting-edge and archaic facilities. What's needed? More vision, less bureaucracy.

2 months ago

Qatar Airways and IndiGo to Work Together Strategically

Qatar Airways and IndiGo to Work Together Strategically

Fiona MacDonald and Layan Odeh, Bloomberg

Qatar Airways has been unable to launch its own Indian arm so it's expected to announce this week a strategic cooperation agreement with IndiGo to drive more traffic to and from India. IndiGo keeps growing by leaps and bounds.

3 months ago

Flying Taxi Tests in Singapore Reveal Rival Visions of the Future

Flying Taxi Tests in Singapore Reveal Rival Visions of the Future

Melissa Cheok and Dan Murtaugh, Bloomberg

We'll believe it when we see actual passengers in real flying taxis that authorities have approved as safe.

3 months ago

Qantas Won’t Pitch Its Ultra Long-Haul Flights to the Masses

Qantas Won’t Pitch Its Ultra Long-Haul Flights to the Masses

David Fickling, Bloomberg

Qantas’ 20-hour services from Sydney to London and New York can only be profitable with plenty of passengers flying in business class, this analyst sensibly argues. In other words, no 20-hour flights for cattle class.

3 months ago

In-Flight Seatback Screens May Be Going Extinct

In-Flight Seatback Screens May Be Going Extinct

Justin Bachman and Mary Schlangenstein, Bloomberg

U.S. carriers are split on whether single-aisle fleets need seatback screens. Consumer tastes are changing as in-flight Wi-Fi quality improves.

4 months ago

Ryanair Pauses Payments to Boeing Due to 737 Max Setback

Ryanair Pauses Payments to Boeing Due to 737 Max Setback

Peter Flanagan, Bloomberg

CEO Michael O’Leary said deliveries of the troubled Boeing Max 737 could slip another couple of months to around March 2020. At this rate, O'Leary may choose to retire before Ryanair takes possession of the revamped aircraft.

4 months ago

United to Keep Boeing 737 Max Fleet Grounded Through Mid-December

United to Keep Boeing 737 Max Fleet Grounded Through Mid-December

Justin Bachman, Bloomberg

It's not surprising that United Airlines is removing the Boeing 737 Max from its schedule until December 19. It's a smart call — Southwest just made a similar move. The whole industry is waiting for Boeing to deliver a long-promised software fix to restore trust in the airplane.

5 months ago

Amadeus Finds Growth in Businesses Outside of Distribution

Amadeus Finds Growth in Businesses Outside of Distribution

Sean O'Neill, Skift

Amadeus deserves credit for making strides in reducing its dependence on its original core business of airline distribution. Few companies in any industry succeed in diversifying. But work remains to be done. Plus, the company may not be doing enough to capture Asia's potential as a market.

6 months ago

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How Airlines Can Use Flexible Technology to Differentiate Their Brand

How Airlines Can Use Flexible Technology to Differentiate Their Brand

Sabre + Skift

Flexible technology is often confused with built-to-order technology. What the airline industry needs today to meet customer expectations is much more robust than that — it needs a way to implement solutions that allow them to use the best technological offering for each specific task.

6 months ago

Air France May Face Trial Over 2009 Crash That Killed 228

Air France May Face Trial Over 2009 Crash That Killed 228

Elaine Ganley, Associated Press

Air France may stand trial in the 2009 crash of a flight from Rio de Janeiro to Paris that killed all 228 people aboard. The airline has maintained that the flight crew was properly trained and that the aircraft systems were functioning according to the standard at the time.

6 months ago

Travel Industry to Expand Biometrics Tech to Speed Traveler Identification

Travel Industry to Expand Biometrics Tech to Speed Traveler Identification

Justin Bachman, Bloomberg

Airlines and other travel companies have been testing more than 50 systems for so-called biometric identification technologies, such as faceprint scans. But the industry needs to agree on standards for collecting, tracking, exchanging, and protecting travelers' data to speed everyone's journeys.

7 months ago