Articles tagged “airline innovation”

Delta Air Lines Is Going After Future Business Travelers — While Still in College

Delta Air Lines Is Going After Future Business Travelers — While Still in College

Brian Sumers, Skift

Other airlines say they're adapting to what younger travelers want. But not all of them actually do it. Delta seems to be ahead of many of its competitors. And that's a good thing.

1 day ago

American Still Uses Paper Vouchers for Free Flights — Airline Innovation Report

American Still Uses Paper Vouchers for Free Flights — Airline Innovation Report

Brian Sumers, Skift

American Airlines wants to be known as a customer-friendly company. But the airline still doesn't make it easy for customers to redeem vouchers for flights. That needs to change soon.

2 days ago

The Airport Lounge Business — An Insider’s View of How It All Works

The Airport Lounge Business — An Insider’s View of How It All Works

Brian Sumers, Skift

Airport lounges are rarely luxurious, but people love them. Perhaps they crave access to an "exclusive" airport club. So look for more to open soon at U.S. airports. As we learn in this interview, operating a lounge can be a profitable business.

4 days ago

United Mulls Investing in Regional Carrier ExpressJet

United Mulls Investing in Regional Carrier ExpressJet

Michael Sasso, Bloomberg

United's the only one of the three major U.S. global network airlines that does not own at least one regional airline. That sometimes puts United at a disadvantage. Investing in ExpressJet may help United improve its position, though in recent years, ExpressJet has been among the least profitable regional operators.

6 days ago

Delta and Partners Will Charge for Checked Bags on Cheapest Transatlantic Fares

Delta and Partners Will Charge for Checked Bags on Cheapest Transatlantic Fares

Brian Sumers, Skift

A $60 fee to check a bag in one direction sounds extreme. But how many passengers will buy Basic Economy fares on transatlantic flights? It's one thing to give up perks on a two-hour domestic flight. It's another to give up the right to choose a seat on an eight- or 10-hour segment.

1 week ago

Allegiant Air Seeks to Convert Drivers to Flyers — Airline Innovation Report

Allegiant Air Seeks to Convert Drivers to Flyers — Airline Innovation Report

Brian Sumers, Skift

Few airlines share as much information as Allegiant Air. You don't often hear an airline executive (good-naturedly) criticize an aircraft in its fleet — even when it's warranted.

1 week ago

Should More Airlines Spin Off Their Loyalty Programs?

Should More Airlines Spin Off Their Loyalty Programs?

Brian Sumers, Skift

Joseph DeNardi, an analyst with Stifel, is passionate about his thesis — that airlines should sell their frequent flyer programs. Yes, an airline can make money doing so. But airlines that don't operate their own programs sometimes get into trouble. They have far less data about customers than their competitors. And in 2017, access to data is a big deal.

1 week ago

Israel’s El Al Airlines Struggles in a Newly Open Market

Israel’s El Al Airlines Struggles in a Newly Open Market

Yaacov Benmeleh, Bloomberg

For many years, El Al had the benefit of competing in a market with some tight controls over what airlines could fly where. That's over now, and Israel's flag carrier needs to improve, or it will continue to shed customers.

1 week ago

Japan Air Invests $10 Million in Concorde Successor

Japan Air Invests $10 Million in Concorde Successor

Kyunghee Park and Anurag Kotoky, Bloomberg

Concorde was a magnificent technical achievement but not really a profitable one. Spending $10 million on a supersonic successor doesn't appear to be the best use of money.

1 week ago

Air Canada Adds Free Wi-Fi for Elite Travelers — Business of Loyalty

Air Canada Adds Free Wi-Fi for Elite Travelers — Business of Loyalty

Grant Martin, Skift

Elite frequent flyers have been pining over free Wi-Fi for some time and Air Canada finally delivered. But the free connectivity will come at a cost to other benefits.

2 weeks ago

Allegiant Air Agonizes Over New Routes for Months or Even Years

Allegiant Air Agonizes Over New Routes for Months or Even Years

Brian Sumers, Skift

Allegiant can't fly its MD80s from some cities at certain times of the year. It sometimes cancels routes before they launch. And it's not interested in coast-to-coast routes. Learn why in this discussion with the airline's director of planning.

2 weeks ago

South Korea’s Asiana Airlines Faces Tough Competition from Low-Cost Carriers

South Korea’s Asiana Airlines Faces Tough Competition from Low-Cost Carriers

Kyungji Cho, Bloomberg

Is it possible South Korea only has room for one full-service global airline? Or will Asiana's fortunes improve soon — perhaps during its upcoming winter Olympics — as the airline predicts?

2 weeks ago