Page 26

Airline Innovation Coverage

Airlines

The Hassle of Flying in an Age of Permanxiety

You can argue it's never been a better time to fly. Fares are cheap, and amenities like Wi-Fi and free snacks keep improving. Even better, airlines are updating their mobile apps, making it easier for passengers to rebook from delayed or canceled flights. But some people — at times, frequent flyers but mostly the infrequent ones — still view flying as a pain.

The Hassle of Flying in an Age of Permanxiety

Airlines

JetBlue on Puerto Rico Tourism Recovery and 4 Other Aviation Trends This Week

This week in aviation, JetBlue has a fairly grim outlook for recovery in Puerto Rico and American is still thinking about unfair competition with Gulf airlines.

Airlines

American Airlines Believes It Doesn’t Need Over-the-Top Luxury to Compete With Gulf Carriers

We're not surprised American Airlines is not interested in blinged-out first and business class cabins. But we're still slightly puzzled at the U.S. carriers' anger toward the Gulf airlines. Yes, Emirates, Etihad and Qatar receive government assistance, but so do a lot of airlines.

American Airlines Believes It Doesn’t Need Over-the-Top Luxury to Compete With Gulf Carriers

Airlines

Analysts Take Alaska Airlines to Task for Mishandling a Broad Array of Issues

Many have dreamt of finding easy fortune in California. But Alaska Airlines is discovering -- via its merger with Virgin America -- that the airport tarmacs aren't paved with gold.

Analysts Take Alaska Airlines to Task for Mishandling a Broad Array of Issues

Online Travel

Airfare App Hopper Enters HotelTonight Turf With Hotel Expansion

Hopper said it is on track to process about $500 million in gross bookings — a number much larger than actual revenue — this year. Its expansion into hotel bookings would bring fatter commissions and hopefully more engagement. But the company will go up against better-funded players. All bets are off.

Airfare App Hopper Enters HotelTonight Turf With Hotel Expansion

Airlines

JetBlue Doesn’t Expect Puerto Rico Tourism to Recover Until Late 2018

JetBlue has been good to Puerto Rico, but the airline has no choice. The island has been devastated by Hurricane Maria, and tourists won't be able to return soon. JetBlue needs to move some flights to other popular tourist destinations.

JetBlue Doesn’t Expect Puerto Rico Tourism to Recover Until Late 2018

Airlines

Interview: ANA CEO on His Star Wars Strategy and Why Sushi Doesn’t Fly

Other airlines serve sushi, but not ANA, Japan's largest carrier. Why? ANA takes its food seriously, and its chefs don't think sushi tastes right on planes, so it serves sashimi instead. That's attention to detail.

Interview: ANA CEO on His Star Wars Strategy and Why Sushi Doesn’t Fly

Airlines

Why Do Airlines Still Make Passengers Check In for Flights?

Let's remember that this is not a new concept. Continental Airlines introduced automatic check-in about a decade ago, and while some customers liked it, it did not make travel more enjoyable for most travelers.

Why Do Airlines Still Make Passengers Check In for Flights?
Free Read

Airlines

Amadeus Airlines on Why Destructive Fare Wars May Finally Be Coming to an End

Mike Robinson, Product Marketing Manager at Amadeus Airlines IT, discusses how we may finally see an end to the fare wars that have impeded innovation in the airline industry for decades.

Amadeus Airlines on Why Destructive Fare Wars May Finally Be Coming to an End

Airlines

United Airlines Struggles to Keep Its Polaris Promises

Did United Airlines promote its new Polaris cabin faster than was prudent? The answer is probably yes. But remember, in 2016, United was losing high-value customers to competitors. It likely wanted to make a splash by highlighting its future plans.