But are branded chain restaurants or food halls what today's diners really want? Or do they not care, just as long as the food's good and so is the overall dining experience?
This week in hospitality, Accor undergoes a rebrand, Oyo and Yahoo partner up for home rentals in Japan, and Best Western buys luxury brand WorldHotels.
The hotel giants are harnessing the world's favorite sport to get the word out about their new loyalty programs. This is a smart move which should give the brands lots of visibility, and entice soccer fans.
Accor's Sebastien Bazin is less keen about acquisitions these days. Instead, he is looking at Accor internally and aims to fix the chain's rather dismal loyalty program. Sports, dining, and entertainment are key experiences that the new loyalty program will address.
In the past, economy hotels have often been constrained in terms of the designs, experiences, and personalized offerings they could provide guests. But ibis is taking steps to prove that economy brands can compete when it comes to experiential offerings.
Just as challenging as it is for Airbnb to offer more hotel-like options, it seems in some ways even more daunting for hotel companies to start offering more Airbnb-like accommodations.
These were the 10 biggest deals in travel in 2018. Were they the smartest decisions? We'll know in a few years. Hospitality-related acquisitions dominated our list; the online travel agencies made some big investments, but were absent as big buyers.
Christmas comes early for Accor, which announced its first Orient-Express Hotel in Bangkok, a 154-room property that was originally meant to be an Edition hotel. But there is still much for Accor to do as luxury players find the old new brand "confusing."
Europe’s appetite for cutting-edge design, community-driven approaches, and contemporary food and beverage concepts is constantly evolving. Hotel brands, developers, and other leaders in the industry should take note.