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Skift Originals

Online Travel

Google will tell you the most popular things to do in the world’s most popular destinations

If Google is to succeed as a travel content provider and discovery engine, it needs to integrate its search capabilities with the insights of experts -- humans -- who know a destination best.

Dennis Schaal, Skift | 12 years ago

Airlines

Delta cuts off another loyalty tracker, axes access to TripIt Pro

Delta says it wants to improve the customer experience by participating in the Apple Passbook program, but it risks alienating these same customers already using TripIt Pro and AwardWallet.

Dennis Schaal, Skift | 12 years ago

Skift Originals

Mobile users find the best rates on Priceline’s Tonight-Only Deals on Thursdays

In less than a year Priceline's act-now deal app has quintupled in destinations. Even better for users is the savings they're seeing booking via mobile as opposed to published rates on Prineline's website.

Dennis Schaal, Skift | 12 years ago

Airlines

iOS 6 Passbook: American Airlines thinks mobile boarding passes may be just the beginning

American Airlines is taking a very flexible and sensible approach to Apple's Passbook feature in iOS 6. If it takes off, then American may use the feature to push marketing and service messages to passengers.

Dennis Schaal, Skift | 12 years ago

iOS 6 Passbook: American Airlines thinks mobile boarding passes may be just the beginning

Airlines

Delta and American are on board with Apple’s new Passbook, but why?

A lot of airline passengers have iPhones and some will undoubtedly use Passbook. Delta and American want to be where the customers are.

Dennis Schaal, Skift | 12 years ago

Online Travel

Photo Stream on iOS 6: Private photo sharing that’s well-suited for travelers

Apple will make several iOS apps obsolete if users decide that the iPhone 5's newest features like photo sharing and panoramic photos are more convenient to use and just as fun.

Samantha Shankman, Skift | 12 years ago

Photo Stream on iOS 6: Private photo sharing that’s well-suited for travelers

Online Travel

What travelers need to know about Apple’s new Maps in iOS 6

Maps have become a major selling point for mobile devices. The arms race to provide the best offering will continue to put impressive new features in the hands of travelers.

Jason Clampet, Skift | 12 years ago

What travelers need to know about Apple’s new Maps in iOS 6

Airlines

Reflections from flying on September 11, 2012: Just an ordinary day

The travel industry hasn't returned to the activity levels of pre-September 11, 2001, but it has recovered in so many ways. In the big picture, despite the ongoing challenges, the industry is thriving.

Dennis Schaal, Skift | 12 years ago

Airlines

Airlines on Twitter: When followers add up to lots of empty seats

All Twitter users end up with some fake followers so the numbers don't really matter as long as customer service reps continue to interact with their real followers that actually want help.

Samantha Shankman, Skift | 12 years ago

Airlines on Twitter: When followers add up to lots of empty seats

Airlines

Delta forces loyalty point tracker AwardWallet to drop support for SkyMiles

Delta believes through such actions it is protecting its intellectual property, but its actions alienate loyal customers who don't want to be locked into Delta's clunky services to access their loyalty information.

Dennis Schaal, Skift | 12 years ago

Delta forces loyalty point tracker AwardWallet to drop support for SkyMiles