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American Airlines’ New Ad Campaign Wants to Humanize the Airline

American has gone more high-end with its new advertising campaign.

Marriott-Starwood Delay and 4 Other Hospitality Trends This Week

These are the hospitality trends we were talking about this week.

Civil Rights Tourism and 14 Other Tourism Trends This Week

These are the tourism trends we were talking about this week.

Volaris Outsmarts Rivals and 6 Other Aviation Trends This Week

These are the aviation trends we were talking about this week.

Expedia’s Q2 Wobbles and 9 Other Digital Trends This Week

These are the digital trends we were talking about this week.

TUI Group Sees Cruise Sector as Key to Growth Strategy

Growing its cruise offering is a key plank of TUI’s current strategy. Expect to see further expansion in the near future.

How Smart Hotels Use Messaging to Connect With Guests

Hotels are finally beginning to implement messaging strategies that make it easier for their guests to get in touch with them via SMS, WhatsApp, Facebook Messenger, WeChat, and the like. But how are they doing that, and what's next in messaging?

American ‘Shuffles’ Its Award Ticket Prices, Stays Quiet About Dynamic Pricing

American wants flyers to know that it's only "shuffling" reward prices. We're not sure what that means either.

Travel’s Location Marketing Moment – Digital Marketing This Week

There's billions of location-specific insights hidden inside travelers' Instagram photos, Tweets and TripAdvisor reviews. All travel marketers need to do is "connect the dots."

Is Global Chaos Affecting U.S. Vacation Bookings? Not Really, Say Travel Agencies

Security concerns in Europe seems to be the new normal, according to travel agency executives. Travelers are simply booking vacations to safer destinations instead of putting off travel altogether.