Skift Originals

In Austin, Wellness Is Fast Becoming the New Weird

In Austin, Wellness Is Fast Becoming the New Weird

Laura Powell, Skift

Austin may be best known for its music bona fides, but wellness is also becoming instrumental in bringing an eclectic mix of visitors to the Texas capital city. It must be something in the water ... or in the hills.

13 hours ago

Discount Airlines Take Frequent Flyer Programs More Seriously After Initial Snub

Discount Airlines Take Frequent Flyer Programs More Seriously After Initial Snub

Brian Sumers, Skift

Not long ago, all discount airlines needed to compete was cheap fares. But times change, and with legacy airlines poaching some of their customers, more ultra-low-cost carriers are taking loyalty seriously.

20 hours ago

25hours Hotels Pilots Its Own Concierge Service for Local Communities

25hours Hotels Pilots Its Own Concierge Service for Local Communities

Deanna Ting, Skift

Another day, another attempt from a hotel company to reinvent the role of the hotel concierge.

21 hours ago

Park Hyatt Tokyo Focuses on Being Egalitarian Ahead of Olympics Spotlight

Park Hyatt Tokyo Focuses on Being Egalitarian Ahead of Olympics Spotlight

Colin Nagy, Skift

Empathy. When was the last time you heard a hotel executive talk about that? General manager Hervé Mazella shares his views on service, what makes the Park Hyatt Tokyo unique, and what he has learned from the Japanese approach to hospitality.

22 hours ago

Airline Loyalty Elites Sit Out a Wave of New Fees

Airline Loyalty Elites Sit Out a Wave of New Fees

Grant Martin, Skift

While most of the traveling public saw an increase in baggage fees this month, those carrying airline elite status were once more spared. Sooner or later, that luck will surely run out.

22 hours ago

The New York Times Adds Day Tours to Grab Piece of Booming Tours and Activities Sector

The New York Times Adds Day Tours to Grab Piece of Booming Tours and Activities Sector

Dan Peltier, Skift

The newspaper business continues to go through an evolution in the digital era, all while the travel industry is thriving and demand grows for tours and activities. City Tours probably won't be the biggest revenue generator for the Times anytime soon, but it could do a lot to make the publisher cooler and more relevant.

2 days ago

Skift Global Forum Preview: How American Airlines Is Reacting to Higher Fuel Prices

Skift Global Forum Preview: How American Airlines Is Reacting to Higher Fuel Prices

Brian Sumers, Skift

American has spent a fortune in the past five years trying to improve passenger experience and employee relations. The airline has made many strides, but it still has work to do on both accounts.

2 days ago

Thomas Cook Looks to Expedia for Vacation Rental Access

Thomas Cook Looks to Expedia for Vacation Rental Access

Patrick Whyte, Skift

Offering vacation rentals to customers might be some way off, but it shows Thomas Cook is at least thinking creatively about its place in the travel industry. If it is something people want — and they clearly do — then the company needs to at least consider it.

2 days ago

Florida Extends Tourism Boost to Gulf Coast Locales Hurt by Red Tide

Florida Extends Tourism Boost to Gulf Coast Locales Hurt by Red Tide

Dan Peltier, Skift

Much of Florida's beaches remain pristine and algae-free and other parts of the state are seeing a boost as tourists relocate their vacations. This year's red tide is the latest wake-up call to climate change that the state's tourism industry has had to grapple with.

2 days ago

Skift Global Forum: What To Expect This Week

Skift Global Forum: What To Expect This Week

Rafat Ali, Skift

Are you ready for the most exciting event in travel? We have lots in store for you this week!

2 days ago

Wow Air on Reinvention and 6 Other Aviation Trends This Week

Wow Air on Reinvention and 6 Other Aviation Trends This Week

Sarah Enelow-Snyder, Skift

This week in aviation, Iceland-based carrier Wow Air adapts to an increasingly competitive market for low-cost travel. Then, Emirates considers taking over Etihad Airways, which would create the world’s largest airline, measured by passengers carried.

2 days ago

The Future of Experiences and 9 Other Tourism Trends This Week

The Future of Experiences and 9 Other Tourism Trends This Week

Sarah Enelow-Snyder, Skift

This week in tourism, we released a deep dive on the evolution of selling tours, activities, experiences, and whatever else you want to call them. We also have in-depth stories on handling hurricanes in the Caribbean and the controversy surrounding the use of influencers.

3 days ago