Remember the grand announcement of the “Chinese are coming” extravaganza in 2023? Turns out it was more of a slow dance than a stampede. Will 2024 finally be the year for the potential great return of the Chinese tourist?
Big brands have a tendency for stasis: I'm particularly interested to see how AI and new technology will soften the ground for a new wave of hospitality entrepreneurs and visionaries to shape a very dynamic industry, particularly in emerging markets like Saudi.
Although there's seemingly no end in sight in their quest to hit pre-Coivd employment levels, U.S. hotels can take solace in that they ended 2023 with an increase in hiring.
In December, a new paid leave law spearheaded by Chicago Mayor Brandon Johnson was amended with convention goers in mind. The Exhibitions & Conferences Alliance (ECA) was one of the organizations involved in making this happen, and its local focus will continue this year.
Accor has built one of the industry’s most complex brand portfolios, with more brands than any major hotel group. It uses lifestyle, soft brands, and regional depth to stay competitive across markets.