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Airlines
Despite the backing of EasyJet, FastJet still has lots of homework to do before its ambitions match reality.
Chris Jasper, Bloomberg | 12 years ago
Hotels
Travelodge has spent the last few years building audience loyalty despite the loss of revenue. Now the chain needs to deliver.
Patricia Kuo, Bloomberg | 12 years ago
The clamps seem more like PR band aids than devices meant to protect. After American blamed disconnected seats on soda and other spills, it's hard for consumers to trust what they're being told.
Thomas Black, blo | 12 years ago
Tourism
The challenge of delivering a consistent experience for visitors is on factor that leads to distinctive destinations like the Quirimbas to transform to suit outsiders. How this remote location meets the challenge will determine its future.
Fiona Duncan, The Daily Telegraph | 12 years ago
Online Travel
Switchfly has stepped into a sweet spot for airlines, hotels, and other travel providers with a mix of customer insights and social media tools that help explain behaviors in ways that will help build loyalty.
Skift | 12 years ago
Startups
Addictive startup with a simple concept, would be interesting see how it shapes up and scale, and not get overwhelmed by random notes in high traffic/visited areas. And it could just end up being a feature for Google or Apple to buy in the near future.
Don't take it personal, but Virgin America is taking personalization to new heights, and is testing having tablet-wielding staff push personalized notifications and offers to your airplane seatback. Very clever idea, if it's not intrusive.
Politics may mean a death blow do a lot of UNESCO Heritage sites, which depend on the UN body's seal of approval and help to build tourism economies around these sites.
John Irish, Reuters | 12 years ago
It's one thing for a food guide to have one angry restaurant on its case and another one entirely to have all of Naples' pizza makers out for your blood.
Nick Squires, The Daily Telegraph | 12 years ago
Weak U.S. dollar may have negative effects in many ways, but for tourism, travel and spending, it is a boon, and travel marketers are learning to leverage that in a more organized way.
Critics always claimed that the voucher business was built on a house of cards, and now Travelzoo is admitting that the house is falling.
Dennis Schaal, Skift | 12 years ago
