Paul English of Lola Travel wants to address some of the shortcomings, including the lack of human intervention in trip-planning, that were never addressed during his tenure at digital-only Kayak. Perhaps Kayak's new text-based travel service will fill some gaps -- if they really exist, that is -- as well.
We are excited to bring our signature Skift coverage to the corporate travel sector, one of the biggest and most important in the global travel ecosystem.
While some travel agency clients are concerned about safety following the Paris attacks, most travelers are unfazed and will travel to France as usual.