Like nearly every other field, consumer behaviors in travel are shaping how corporations manage their behavior at work as well.
Ninan Chacko, CEO of Travel Leaders Group, spoke at the Skift Global Forum. Chacko’s talk on “Emerging Worlds of Corporate and Leisure Travel” focused on the evolution of open booking models for corporate travelers, and the need for better sourcing technology for leisure agents.
Chacko’s conversation with Skift reporter Andrew Sheivachman focused on the evolution of open booking models for corporate travelers, and the need for better sourcing technology for leisure agents. Leisure and corporate travel, which used to be completely different beasts, are now both being shaped by a wider range of tools, capabilities and technology, and much more empowered consumers who are highly educated about the travel landscape. Chacko addressed the ongoing tension between business travelers and their desire to use tools and capabilities that are available to them, while still trying to comply with a corporation’s perspective on policies and rules for booking travel.
This is the latest Skift Global Forum 2015 video we have posted. Over the rest of the month we’ll release each of the three dozen-plus presentations from the 2015 Skift Global Forum. To keep track of them all, bookmark Skift Global Forum.
Watch the video, above, for the full 20-minute conversation.
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