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Tripadvisor CEO Steve Kaufer Officially Steps Down and Looks Forward to Next Chapter


Tripadvisor co-founder Steve Kaufer has stepped down as CEO after 22 years, as expected, and Matt Goldberg took over.

Tripadvisor co-founder and CEO Steve Kaufer. Tripadvisor

In a Twitter post Friday, Kaufer offered “some parting thoughts” and said he welcomed any ideas on a new gig that would be “disruptive, challenging and impactful.”

Kaufer and Tripadvisor had a deep impact on how travel is planned and purchased as user-generated content became a staple, and all of the major brands, from online travel agencies to hotels and airlines, followed that path. Tripadvisor signage and plaudits took their place in restaurant and hotel storefronts, and lobbies around the world.

In this post from November, when Tripadvisor began a search for Kaufer’s successor, we touched on some of Kaufer’s big wins and failures.

Beyond profits and revenue marks, Kaufer will known as one of a handful of executives in the travel industry to speak out against former President Donald Trump’s Muslim bans, and anti-immigrant policies.

Whether it is as an angel investor or leading another company, be it a startup or something more established, the business world certainly will hear again from the guy who helped create, from the perch of a Massachusetts pizzeria, what would become a household-name brand, Tripadvisor.

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