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Airline News

Bringing you the latest airline news and airline industry insights. Get the need-to-know developments in passenger experience, ancillary services, revenue management, and loyalty and technology.

Airlines

UK border officers at Heathrow are missing possible security threats

Normal training for a border officer is six to eight weeks, yet new staff managing desks are coming in with a day under their belts. When you layer on top the ambitious incompetence of the Home Office's political appointees, you've got a real mess on your hands.

Airlines

UK’s Border Force still can’t manage its immigration desks at Heathrow

The UK government is failing so often over such a long period of time on this front that it's hard to come up with an original, new Skift Take to address its incompetence.

Airlines

Skytrax releases 2012 World’s Top Airlines list

You won't find a European carrier until #14 or a North American one until #19. In between is a mix of large and smaller Asia-based lines that are winning over customers one trip at a time.

Airlines

Airline growth in Asia plus poor wages add up to a looming pilot shortage

The airline industry needs to find a way to recruit and train potential pilots according to a shared set of standards, regardless of international borders.

Airlines

Why the FAA’s Delta fine isn’t really a big deal

Peterson smartly draws attention to the difference between the announced FAA penalty and the fraction of that cost that large airlines usually end up paying.

Airlines

Air China makes travel easier for the bourgeoise on vacation in Italy

Fast track services are taking hold in China, and the U.S., as well, for the privileged few. Both countries should fix their security-lane roadblocks for the rest of us down here in the cheap seats.

Airlines

Tokyo’s Haneda airport turns to Alexander Gelman for branding leadership

Haneda has distinguished itself from Narita sheerly through its convenience to downtown Tokyo and Gelman's work should distinguish it even more.

Airlines

Biometric immigration controls open at Marseille’s airport for EU residents

The scanners will use a combination of fingerprint scans and information stored in passport chips to verify identities and allow faster passage through immigration control.

Airlines

At least Airbus is making some deals at Farnborough

In the biggest firm order yet at the airshow, Airbus sold ten A330 planes to a transport finance and leasing company. Otherwise this year's show has been disappointing and indicative of the global uncertainty over Europe's debt crisis.

Airlines

Travel and Leisure magazine calls out its World’s Best Awards

T+L and its competitor Conde Nast Traveler have long sought to distinguish their respective lists with new measurements and greater user participation, but they find themselves under increasing threats from non-glossy, best-of-like lists from across the web.