Articles tagged “british airways”

On today’s podcast we discuss the current state of short-term rentals in New York, Disney’s bet on growing tourism, and British Airway’s loyalty concessions.

After a turbulent few weeks, British Airways is attempting to regain control of the narrative. Improved customer messaging and additional status sweeteners should go some way to help.

The airline industry is facing an almighty challenge as strong demand collides with unprecedented supply chain and operational disruptions.

With no indication when U.S. carriers will resume service to Tel Aviv, these connecting flights via European hubs are likely to prove exceptionally popular. 

In the briefing today are two reports from last night's Skift Megatrends event in New York alongside reactions to British Airways' loyalty updates.

Last week, British Airways unleashed fury in some quarters with poorly received changes to its loyalty program. Here are five key learnings for other airlines considering a similar course.

It’s a fascinating tale of three huge airline groups. Europe’s leading network carriers each experienced a very different 2024.

Once snobbishly consigned to the ‘bucket and spade brigade,’ package holidays are one of the fastest-growing products in UK travel. This lucrative opportunity to diversify revenue has not gone unnoticed by British Airways or easyJet, with both airlines rapidly expanding their highly profitable holiday divisions. 

Gold medals aren't the only prize in contention at Paris 2024. Airlines from around the world are using the Olympics to bolster brand recognition in a big way.

American reintroduced its fares to the channels where travel agencies want to book them, and Isom acknowledged their absence was their biggest "pain point." The airline, too, will be feeling pain for some time.