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Airline News

Bringing you the latest airline news and airline industry insights. Get the need-to-know developments in passenger experience, ancillary services, revenue management, and loyalty and technology.

Airlines

Atlantic City’s airport needs the expressway’s tolls to stay in business

You don't want to look at Atlantic City's revenues too closely. You think the airport's bad? The social cost of running A.C.'s casinos is even higher.

Airlines

Indian air carriers get the fees bug, hiking up added fees all around

It was only a matter of time before the troubled Indian air carriers got on the fees bandwagon. And here we still fondly remember the wet towel and complementary Indian snacks service in economy on Jet, as little as 3 years ago.

Airlines

Virgin Australia rolling out Android tablets for in-flight entertainment

Remains to be seen if airline customers take to the less-cooler, not-iPad option -- especially if they're not used to the UI and don't want to deal with the learning curve over the short flight times.

Airlines

American Airlines is now offering baggage delivery — and not just when it’s lost your stuff

Travelers have been piecing together baggage delivery like this for years, so it's good to see an airline work it into its program. Let's hope US Air keeps the service post-merger.

Airlines

Environmental groups tell Obama administration to hold off challenge to EU emissions scheme

There's such bi-partisan anger in the U.S. congress over the EU rules that even though the NGO's push for a calmer approach makes total sense it's doubtful that it's politically feasible.

Environmental groups tell Obama administration to hold off challenge to EU emissions scheme

Airlines

European low-cost carrier introduces fee for some carry-on bags

You still get your personal item, but anything larger than a small laptop case will cost you. Nice side effect: boarding and de-planing times will be cut if the fees scare enough people.

Airlines

U.S. airlines relying more and more on self-service technologies

Some airlines see self-service technology as a way to help an already reduced staff manage all their other responsibilities. And of course Spirit Airlines sees it as another way to charge a fee.

Airlines

Five novel inflight purchases available on European airlines

These inflight offerings range from surprisingly useful, like a solar energy phone charger or mosquito repellant band, to playfully useless, like a chocolate postcard that is sent for you by the flight attendant.

Airlines

Southwest is refunding passengers stung by “luv” bug

This is a terrible way to treat someone who "likes" you. Hopefully Southwest's efforts to reimburse would-be flyers for overdrafts and other related hassles will be up to its usual customer service standards.

Airlines

Sure, British Airways didn’t have the best quarter ever, but it’s got €4 billion stacked away

It's not exactly Apple money, but IAG's billions will help see it through the tough patches, even if the euro loses a bit of steam.