5 Travel Tech Trends Worth Watching in 2023

Travel Tech Briefing

Editor’s Note: Exclusive reporting on technology’s impact on the travel industry, delivered every Thursday. The briefing will guide executives as they decide if their companies should “build, buy, or partner” to stay ahead.

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Much of the travel industry is continuing to recover after the pandemic and despite growing anxieties about the economy, with some metrics better than ever last year. 

As the industry continues to evolve technologically, there are several areas worth watching in the next year. Below are five highlights to keep an eye on:

In an effort to streamline the customer travel experience, airlines and airports are looking to implement biometrics capabilities into everyday use. Biometrics enables the personalization of technology using an individual’s biological readings, like using a fingerprint as an unlock passcode or facial recognition to confirm identity. 

Though there is criticism about privacy and data security issues, United Airlines and Delta Airlines — along with car rental company Avis — are among those experimenting now with facial, iris and fingerprint  biometrics. Registered passengers can move faster through security checkpoints by verifying their identification using a kiosk provided by Clear,