Articles tagged “hotel technology”

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New Report: How Group Business Can Infuse Stability Into Hotel Revenue Management

New Report: How Group Business Can Infuse Stability Into Hotel Revenue Management

Cvent + Skift

In today’s uber-competitive group business space, technology can be a key differentiator. But to leverage the benefits that technology —and particularly data — provides, hotels must understand what capabilities and features they should acquire.

1 week ago

IHG Is Changing How It Distributes Its Hotel Rates to Boost Direct Bookings

IHG Is Changing How It Distributes Its Hotel Rates to Boost Direct Bookings

Sean O'Neill, Skift

IHG represents a broader industry trend in that it's getting tougher with online travel agencies and wholesalers in the West while becoming more experimental with online travel sellers in Asia, where it needs help to grow its sales. Its use of new technologies to try to keep its strategy coordinated and to boost revenue are eye-catching.

1 month ago

Amadeus Loses Premier Inn Tech Deal But Sees Growth Elsewhere

Amadeus Loses Premier Inn Tech Deal But Sees Growth Elsewhere

Sean O'Neill, Skift

A few months ago, activist investor Elliott Management took Amadeus rival Travelport private. Elliott also happens to be the largest shareholder of Whitbread, the parent company of Premier Inn. That hotel chain has now dropped its contract with Amadeus for software services. Coincidence?

1 month ago

SiteMinder Diversifies Away From Helping Hotels Solely on Room Sales

SiteMinder Diversifies Away From Helping Hotels Solely on Room Sales

Sean O'Neill, Skift

Tech provider SiteMinder is the latest firm to make it easier for smaller hotels to adopt new tools from other third-party vendors to manage their properties. The trend could give the little guys more weaponry in online sales — and help SiteMinder become more valuable for hotels.

1 month ago

Hotels Are Finding Cheaper Ways to Connect to Tech Vendors

Hotels Are Finding Cheaper Ways to Connect to Tech Vendors

Sean O'Neill, Skift

Hotel tech innovation has been partly hampered by high tolls that property management systems charge for accessing critical data. Impala, Hapi, and other companies hope to bring that connectivity cost down, which could be a windfall for vendors.

2 months ago

Beekeeper Raises $45 Million for Online Chat for Non-Desk Hotel Workers

Beekeeper Raises $45 Million for Online Chat for Non-Desk Hotel Workers

Sean O'Neill, Skift

To understand the startup Beekeeper, think of workplace communications tools like Slack or Microsoft Teams. The service helps hourly workers without desktop computers, such as housekeepers, stay up-to-date. The fresh funding underscores a recent boom in hotel tech investment.

3 months ago

Mews Raises $33 Million to Challenge Oracle Hospitality in Hotel Tech

Mews Raises $33 Million to Challenge Oracle Hospitality in Hotel Tech

Sean O'Neill, Skift

Game on, Oracle. But like everything in the hotel sector, the battle between next-generation hotel tech players and established titans will take years to play out.

4 months ago

Private Equity Firm Accel-KKR’s Latest Fix: Hotel Enterprise Software

Private Equity Firm Accel-KKR’s Latest Fix: Hotel Enterprise Software

Sean O'Neill, Skift

The short-term goal of the deals is to win more work from hotel management companies. The long-term goal is to sell the combined portfolio. We look at the merits of Accel-KKR-owned Cendyn's acquisition of Rainmaker. We also look at potential acquisition targets.

4 months ago

Shiji’s Hotel Tech Acquisition Spree: A Closer Look

Shiji’s Hotel Tech Acquisition Spree: A Closer Look

Sean O'Neill, Skift

Since 2016, Shiji has spent $141 million on acquisitions and investments across 10 tech companies outside of China, according to our review of its financial filings. Yet we still don't grasp the overseas strategy of the hospitality tech group.

4 months ago

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Executive Q&A: How Posadas Improved Guest Loyalty Through Major Tech and Marketing Investments

Executive Q&A: How Posadas Improved Guest Loyalty Through Major Tech and Marketing Investments

Posadas + Skift

Posadas recently made major investments in its digital marketing and technology platforms to provide a more personalized experience for its customers and a more seamless process for its staff.

5 months ago

Skift Global Forum Preview: Hilton’s Tech Innovations Drive Brand Growth

Skift Global Forum Preview: Hilton’s Tech Innovations Drive Brand Growth

Danni Santana, Skift

Hilton understands the true conundrum of running a hotel business: Customer preferences will always change faster than the market can react. That is why the company has invested throughout the customer experience, from booking to loyalty partnerships, to keep guests happy.

5 months ago

Private Equity Takes Control of Cendyn in a Bet on Hotel Tech

Private Equity Takes Control of Cendyn in a Bet on Hotel Tech

Sean O'Neill, Skift

Many hoteliers will be watching what Cendyn's new president, Tim Sullivan, does to grow his company's software suite, which offers tools for automated marketing, business intelligence, and group sales management. Can it fend off competitors?

6 months ago