Articles tagged “hotel technology”

Travel Technology

Sabre Quietly Looks to Shed Hotel Software Unit

Surprise! Sabre has been shopping around its non-core unit that helps hoteliers handle reservations, sources said. A sale might be good for the hospitality business by giving it a home that could further support its growth.

Sabre Quietly Looks to Shed Hotel Software Unit

News Blog

Guesty Buys YieldPlanet as Startups Serving Short-Term Rentals and Hotels  Consolidate

Guesty has acquired Yield Planet, a hotel-focused revenue and distribution management platform. The companies didn't disclose the deal terms. Guesty's software helps property managers operate and market their short-term rentals for travelers. In August, the U.S. and Israel-based firm said it had closed a $170 million Series E funding round. YieldPlanet, based in Bellevue, Washington,…

News Blog

Kenya’s HotelOnline, Backed by Yanolja, Buys Hotel Software Brand HotelPlus

HotelOnline, which is based in Kenya and has more than 6,000 hotel clients for its software, has acquired HotelPlus, a provider of hotel software to 2,200 clients in East Africa, the companies said on Monday. The companies didn't disclose the terms of the deal, other than to say that the transaction was mainly done in…

News Blog

Some IHG Hotel Tech Systems Appear to Have Been Hacked

IHG (InterContinental Hotels Group), one of the world's largest hotel companies, issued a statement on Tuesday that said it was investigating unauthorized access to parts of the company's technology systems.The UK-based company, which manages brands such as Holiday Inn and Crowne Plaza, said its "booking channels and other applications" had been disrupted since yesterday. It…

News Blog

SiteMinder Buys Hotel Tech Firm GuestJoy and Reports a Revenue Recovery

SiteMinder, a hotel commerce services company, said on Tuesday it had acquired GuestJoy, a provider of tools to help hotels communicate digitally with travelers. The Sydney-based SiteMinder also reported its latest financial performance, showing that its revenue is recovering though it continues to suffer net losses. The companies didn't disclose the transaction details. "GuestJoy’s capability…

News Blog

Travel Tech Firm RateGain’s Business Buoyed by Return of Tourists

As more hotels strive to optimize costs, improve return on investment and reduce cost of customer acquisition by generating direct revenue through metasearch platforms, travel technology firm RateGain continues to see considerable demand for its metasearch and digital marketing offerings, Bhanu Chopra, RateGain's founder and chairman, said. “We continue to see little or no impact…

Business Travel

Mastering the Psychology Behind How Guests Want to Pay Hotel Bills

Most pieces of hotel research tend to look at how guests feel about staff service levels, or fluffier stuff like dining and decor, but a new psychological study commissioned by Amadeus reveals the extent to which a brand can be damaged by a poor payment experience.

Mastering the Psychology Behind How Guests Want to Pay Hotel Bills

Hotels

Amadeus to Use Marriott and IHG Deals as Hotel Tech Springboard

Say what you will about Amadeus, it undeniably dreams big, audacious dreams. At a time when many institutions pursue small solutions for trivial problems, the travel tech titan has big hopes for reshaping how hotels operate and sell their themselves online.

Amadeus to Use Marriott and IHG Deals as Hotel Tech Springboard

Travel Technology

Hospitality Tech Left Out of Lodging Convergence: New Skift Research

Lines between hotels, short-term rentals and other accommodation types are blurring, but we see little merging in the business-to-business tech spaces that support these sectors. This will change, but there are some major barriers to overcome first.

Hospitality Tech Left Out of Lodging Convergence: New Skift Research

Hotels

Marriott CEO Says Hotel Group Is Building More Digital Tools for Guests

In a wide-ranging interview, Anthony Capuano said Marriott is testing adding buttons to its mobile app that would let guests choose their room assignments electronically or tip staff with online payments. The improvements couldn't come fast enough for many travelers.

Marriott CEO Says Hotel Group Is Building More Digital Tools for Guests