Sabre + Skift
When it comes to implementing and adopting the New Distribution Capability standards for airline retailing, there needs to be a strong focus on enabling scalability, across the entire retailing, distribution, and fulfillment process.
3 weeks ago
Salesforce + Skift
Higher customer service expectations in the airline industry mandates a new approach to using innovative technology. This means not only deploying solutions to improve direct-to-customer experiences but also empowering employees to provide exceptional service at every touchpoint.
1 month ago
Microsoft + Skift
Digitizing, streamlining, and simplifying how employees communicate and collaborate is essential to truly empowering firstline workers to deliver results. Providing them with the right tools is key.
2 months ago
Salesforce + Skift
The use of technology in hospitality must go beyond improving consumer-facing products and digital experiences. Its true potential will be realized when hotel staff are empowered with the right insights at the right time so that they can transform guest experiences.
3 months ago
Raini Hamdi, Skift
Traditional airlines don’t ever want to be caught unprepared again, as they were when low-cost carriers disrupted their gig. And Asia is where they look to for a head start on travel tech innovations. Never see legacies as geriatric ever again.
8 months ago
Sean O'Neill, Skift
Switchfly, a travel tech firm specializing in loyalty and e-commerce upselling, has been taken over by private equity firms Golub Capital and L Capital.
8 months ago
London and Partners + Skift
Destinations can be doing a lot more to forge alliances between tourism and tech. London & Partners shows how.
2 years ago
Sean O'Neill, Skift
In his first Q&A with Skift, President and CEO of Travelport Gordon Wilson acknowledges that suppliers are no longer as dependent on distribution technology companies as they once were. He makes a persuasive case that better meeting the needs of suppliers is the way to thrive.
2 years ago
Jeremy Kressmann, Skift
Technology-driven innovation has done wonders for airline industry stock prices. But is that innovation also doing wonders for passengers? Right now the answer seems to be no.
2 years ago
