Articles tagged “travel technology”

Airports and Rail Operators Prioritize Some Touchless Technologies Over Others

Airports and Rail Operators Prioritize Some Touchless Technologies Over Others

Sean O'Neill, Skift

Vendors are getting creative with pandemic-related services, like the following: Passport control via facial recognition. Contactless elevators. Food-ordering without needing an app. Luggage disinfection via ultraviolet light. Mask-detecting robots.

2 weeks ago

Travelport Receives $500 Million in Fresh Financing From Private Equity

Travelport Receives $500 Million in Fresh Financing From Private Equity

Sean O'Neill, Skift

The cash injection will give the travel technology firm Travelport some breathing room as it fights payments tech firm Wex over a transaction dispute.

1 month ago

Car Rental Listings Service CarTrawler Gets Debt Relief Thanks to New Private Equity Owner

Car Rental Listings Service CarTrawler Gets Debt Relief Thanks to New Private Equity Owner

Sean O'Neill, Skift

Investors should be relieved CarTrawler managed to get a deal done at all in today’s tough mergers-and-acquisitions market. The debt write-off has set up the travel tech company for promising momentum.

1 month ago

Travel Bellwether Amadeus’ Booking Data Reveals the Industry’s Scars

Travel Bellwether Amadeus’ Booking Data Reveals the Industry’s Scars

Sean O'Neill, Skift

Amadeus has seen a dramatic drop in the plane tickets booked and passengers processed through its systems. Its latest results show the broader impact on carriers worldwide and signal the wallop still awaiting.

2 months ago

Travel Megatrends 2020: Travel Payments Find Path to Painless

Travel Megatrends 2020: Travel Payments Find Path to Painless

Sean O'Neill, Skift

Global payments technology and rules are changing swiftly, led by seamless innovations in Asia that are making life easier for consumers. Travel companies of all sizes are finally taking action in order to stay competitive.

5 months ago

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Executive Q&A: Dee Waddell from IBM on How Technology Must Converge to Deliver a Seamless Airline Experience

Executive Q&A: Dee Waddell from IBM on How Technology Must Converge to Deliver a Seamless Airline Experience

IBM + Skift

For airlines to deliver a seamless passenger experience, technology, people, and systems must connect on the back end.

8 months ago

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Using the Power of Integrated Systems to Drive Next-Level Personalization

Using the Power of Integrated Systems to Drive Next-Level Personalization

Salesforce + Skift

Gone are the days when “legacy systems” could explain away a travel brand’s inability to deliver next-level personalization.

8 months ago

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Four Ways Tech Can Optimize Airline Operations and Improve Customer Satisfaction

Four Ways Tech Can Optimize Airline Operations and Improve Customer Satisfaction

IBM + Skift

The best airline solutions lie at the intersection of data, people, and technology that makes sense of the data and connects the people.

9 months ago

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Scalability is Key to Driving Adoption of New Distribution Capability Standards

Scalability is Key to Driving Adoption of New Distribution Capability Standards

Sabre + Skift

When it comes to implementing and adopting the New Distribution Capability standards for airline retailing, there needs to be a strong focus on enabling scalability, across the entire retailing, distribution, and fulfillment process.

10 months ago

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Executive Q&A: How Airlines are Improving Passenger Experiences With a Customer-First Approach

Executive Q&A: How Airlines are Improving Passenger Experiences With a Customer-First Approach

Salesforce + Skift

Higher customer service expectations in the airline industry mandates a new approach to using innovative technology. This means not only deploying solutions to improve direct-to-customer experiences but also empowering employees to provide exceptional service at every touchpoint.

11 months ago

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How Connected Employees Can Enhance Customer Experiences in Real Time

How Connected Employees Can Enhance Customer Experiences in Real Time

Microsoft + Skift

Digitizing, streamlining, and simplifying how employees communicate and collaborate is essential to truly empowering firstline workers to deliver results. Providing them with the right tools is key.

12 months ago

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How Advanced Tech is Helping Hotels Humanize the Guest Experience

How Advanced Tech is Helping Hotels Humanize the Guest Experience

Salesforce + Skift

The use of technology in hospitality must go beyond improving consumer-facing products and digital experiences. Its true potential will be realized when hotel staff are empowered with the right insights at the right time so that they can transform guest experiences.

1 year ago