Articles tagged “travel technology”

Sponsored
Scalability is Key to Driving Adoption of New Distribution Capability Standards

Scalability is Key to Driving Adoption of New Distribution Capability Standards

Sabre + Skift

When it comes to implementing and adopting the New Distribution Capability standards for airline retailing, there needs to be a strong focus on enabling scalability, across the entire retailing, distribution, and fulfillment process.

3 weeks ago

Sponsored
Executive Q&A: How Airlines are Improving Passenger Experiences With a Customer-First Approach

Executive Q&A: How Airlines are Improving Passenger Experiences With a Customer-First Approach

Salesforce + Skift

Higher customer service expectations in the airline industry mandates a new approach to using innovative technology. This means not only deploying solutions to improve direct-to-customer experiences but also empowering employees to provide exceptional service at every touchpoint.

1 month ago

Sponsored
How Connected Employees Can Enhance Customer Experiences in Real Time

How Connected Employees Can Enhance Customer Experiences in Real Time

Microsoft + Skift

Digitizing, streamlining, and simplifying how employees communicate and collaborate is essential to truly empowering firstline workers to deliver results. Providing them with the right tools is key.

2 months ago

Sponsored
How Advanced Tech is Helping Hotels Humanize the Guest Experience

How Advanced Tech is Helping Hotels Humanize the Guest Experience

Salesforce + Skift

The use of technology in hospitality must go beyond improving consumer-facing products and digital experiences. Its true potential will be realized when hotel staff are empowered with the right insights at the right time so that they can transform guest experiences.

3 months ago

Legacy Airlines Look to Asia for Travel Technology Innovations

Legacy Airlines Look to Asia for Travel Technology Innovations

Raini Hamdi, Skift

Traditional airlines don’t ever want to be caught unprepared again, as they were when low-cost carriers disrupted their gig. And Asia is where they look to for a head start on travel tech innovations. Never see legacies as geriatric ever again.

8 months ago

Private Equity Takes Over Switchfly in a Bet on Travel Loyalty Tech

Private Equity Takes Over Switchfly in a Bet on Travel Loyalty Tech

Sean O'Neill, Skift

Switchfly, a travel tech firm specializing in loyalty and e-commerce upselling, has been taken over by private equity firms Golub Capital and L Capital.

8 months ago

Sponsored
Skift Podcast: How London is Powering a Travel Startup Cluster

Skift Podcast: How London is Powering a Travel Startup Cluster

London and Partners + Skift

Destinations can be doing a lot more to forge alliances between tourism and tech. London & Partners shows how.

2 years ago

Travel Tech CEO Series: Travelport Is Doubling Down on Its Payments Business and on Distribution, Too

Travel Tech CEO Series: Travelport Is Doubling Down on Its Payments Business and on Distribution, Too

Sean O'Neill, Skift

In his first Q&A with Skift, President and CEO of Travelport Gordon Wilson acknowledges that suppliers are no longer as dependent on distribution technology companies as they once were. He makes a persuasive case that better meeting the needs of suppliers is the way to thrive.

2 years ago

The Airline Industry’s Tech Problem — Digital Marketing News This Week

The Airline Industry’s Tech Problem — Digital Marketing News This Week

Jeremy Kressmann, Skift

Technology-driven innovation has done wonders for airline industry stock prices. But is that innovation also doing wonders for passengers? Right now the answer seems to be no.

2 years ago