Where Does Oyo Go From Here? The Long View This Week


Skift Take

Acknowledging a company's shortcomings is a first step toward fixing them. But Oyo will really have to transform its practices if it has any hope of mending relations with hotel owners, some of whom feel burned.

As Oyo hotels tries to regain its footing coming out of the coronavirus crisis, it is making a variety of business model and strategy shifts in markets such as India, the United States, and China. Oyo founder and CEO Ritesh Agarwal discussed these changes, as well as the pain of restructuring, and his outlook for the company's business in these three important markets during a discussio