Skift Forum Europe: Ennismore CEO Sharan Pasricha on Reimagining Hospitality
Photo Credit: Sharan Pasricha, the CEO of Ennismore, is speaking at the upcoming Skift Forum Europe in London on April 30. Ennismore
Skift Take
The success of Ennismore’s Hoxton hotels brand is founded on the fact that you don’t have to completely reinvent something to make it exciting or lasting. You just need to know what elements bring you — and your guests — joy (while also making a profit).
Sharan Pasricha didn’t necessarily know he would become a hotelier. The CEO of London-based Ennismore got into the hospitality business by chance, after a failed attempt to purchase Soho House in 2006. It was then that he bought his first hotel in London’s Shoreditch neighborhood. Today, his company has a portfolio of eight hotels, seven under the flagship Hoxton brand, with two more Hoxtons on the way, as well as the launch of a new co-working brand later this year.
Since that first hotel purchase, Ennismore’s Hoxton brand has come to epitomize a new breed of boutique hotels that are highly design driven yet accessible — both in terms of price point and the crowds they attract.
The Hoxton brand operates on a somewhat elevated select-service model, if you will, placing heavy emphasis and investment on the amenities and features that bring guests the most return on investment, like complimentary continental breakfast delivered to their doors or Instagram-ready lobbies fill
