What Ryanair Boss Michael O'Leary Said on Twitter Today
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Skift Take
Irish low-cost carrier Ryanair hasn't been active on Twitter for long, but the airline has already given social media watchers a wonderful gift: One hour of inspired tweeting today by its outspoken CEO, Michael O'Leary.
Using the hashtag #GrillMOL, Ryanair customers and others had a chance to sound off to the man in charge about the airline's lousy customer service reputation, and to ask O'Leary about everything from the possibility of child-free zones on board Ryanair aircraft to charging overweight people extra.
O'Leary answered no to both ideas.
He also responded a few times that the airline's 81 million customers are proof that Ryanair responds to passengers' needs despite plenty of tweets to the contrary.
And, O'Leary did make a bit of news, promising that a digital relaunch is in the works.
Here's a sampling of some the questions and O'Leary's retorts:
@golfballsdotie No, small balls, sadly!!! MOL
— Ryanair (@Ryanair) October 21, 2013
Here we go! #GrillMOL pic.twitter.com/yz1UdxnNro
— Ryanair (@Ryanair) October 21, 2013
@StephenEamonn Get back to work you slacker or you're fired : ) !!! #GrillMOL
— Ryanair (@Ryanair) October 21, 2013
@Ridler83 Have always opposed charging fat people more, and am also against giving skinny discounts. We welcome all #GrillMOL
— Ryanair (@Ryanair) October 21, 2013
@Moosola Sorry, can't read, can barely write. 81m customers would disagree with you. Tks MOL
— Ryanair (@Ryanair) October 21, 2013
@Sam_Cookney Sam, sorry, you're just not my type. Taxi prefers single blonde ladies. MOL
— Ryanair (@Ryanair) October 21, 2013
@Jennifermdore As a father of 4 under 7s, I'm with you on child free flights, but Mrs O'L says no way Jose! Sorry #GrillMOL
— Ryanair (@Ryanair) October 21, 2013
@weighedin @danbarker @lecrin Hi Chris, I've 81m people who say you're wrong. Contempt is d hi fares n delays of competitiors #GrillMOL
— Ryanair (@Ryanair) October 21, 2013
@andymcgeady 100% pure wool garments. No polyesters were harmed in the making of our crew uniforms #GrillMOL
— Ryanair (@Ryanair) October 21, 2013
@Shaz_DubGal Yes. Big digital relaunch coming soon. #GrillMOL
— Ryanair (@Ryanair) October 21, 2013
@Adam_Ringland Biggest achievement, bringing low fares to Europe and still lowering 'em. Biggest failure, hiring me! #GrillMOL
— Ryanair (@Ryanair) October 21, 2013
@Bitsboutplanes 3 toilets, 12 beds, 1 bar and 2 restaurants. Who ever called us no frills?! #GrillMOL
— Ryanair (@Ryanair) October 21, 2013
@Socrates1882 Yes. Flew Aer Lingus last week, fare was 5 times more than Ryanair, but our flights were full so had no choice. Boo hoo
— Ryanair (@Ryanair) October 21, 2013
Already overtime, but will extend this for 10 more mins to allow the pretty girls as questions #GrillMOL
— Ryanair (@Ryanair) October 21, 2013
@don_the_don Sadly d ladies are too smart to buy swimsuit clad men so wouldn't raise any money for charity #GrillMOL
— Ryanair (@Ryanair) October 21, 2013
@fotawildlife For €5k I can get you anything! #GrillMOL
— Ryanair (@Ryanair) October 21, 2013
@OriginalRogue @StuartMRobinson Dat's an outrageous slur. All four of four RYR flights are fuelled with Lep wee and my bulls**t! #GrillMOL
— Ryanair (@Ryanair) October 21, 2013
@DoubleDenimDave This is Ryanair so we only eat smoked salmon, fillet steak and caviar dontcha know? #GrillMOL
— Ryanair (@Ryanair) October 21, 2013
@coralsummers Hi Coral, we're censoring all the abuse until after the 10pm watershed #GrillMOL
— Ryanair (@Ryanair) October 21, 2013
@Baconio Eeh. Sorry. No. Try Playstation #GrillMOL
— Ryanair (@Ryanair) October 21, 2013
Ok folks, dats 1 hr 18 mins worth of my lunacy. Been fun for me. Hope I didn't bore or offend. If u wud like 2 repeat #TellMOL when. LOL MOL
— Ryanair (@Ryanair) October 21, 2013